Shae Livingston
Denton,TX
Summary
Results-driven healthcare professional with 23 years of experience in strategic marketing and organizational management. Seeking to leverage proven marketing and leadership skills in the healthcare industry to contribute to the growth and success of a reputable organization.
Overview
22
22
years of professional experience
Work History
Assistant Home Health Administrator
Solaris HealthCare
10.2023 - Current
- Coordinated outreach efforts within the community to raise awareness about available home health services.
- Assisted in process improvement initiatives aimed at enhancing overall operational effectiveness within the Home Health agency setting.
- Assisted in meetings to reduce hospital readmissions by closely monitoring patients'' progress and proactively addressing potential issues.
- Developed and maintained strong relationships with healthcare providers, facilitating seamless coordination of services and order tracking.
- Established effective communication channels between staff members, promoting collaboration and information sharing across departments.
- Processed and tracked home health and palliative orders.
Marketing Director
Solaris Hospice
11.2017 - 10.2023
- Developed comprehensive marketing plans in alignment with overall business goals and objectives.
- Managed annual marketing budget, ensuring cost-effective allocation of resources for maximum impact.
- Worked closely with compliance to ensure team adhered to laws and regulations.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Conducted market analysis and research to identify trends and opportunities.
- Developed and presented marketing plans to CEO and shareholders.
- Responsible for talent recruitment, onboarding, counseling, and termination.
- Mentored and trained junior team members, fostering professional development
- Streamlined internal processes to improve efficiency
- Directed 28 liaisons and performed performance evaluations.
Marketing Liaison
Solaris Hospice
09.2002 - 11.2017
- Increased brand awareness by developing and implementing strategic marketing campaigns.
- Met with patients and families to complete legal paperwork before admission.
- Executed and negotiated physician contracts, facility contracts, and B.A.'s.
- Assisted and collaborated in interdisciplinary team meetings weekly with physicians and staff.
- Held in-services and meet and greets monthly to cultivate relationships and build brand recognition.
- Audited and updated hospice charts monthly in nursing facilities.
- Annually in-serviced all contracted facilities to adhere to Medicare guidelines.
Education
Bachelor of Science - Business And Healthcare Management
Liberty University
Lynchburg, VA2025
Associate of Arts - Merchandising And Design
Wade College
Dallas, TX09.2002
Skills
- Staff Recruitment and Retention
- Community Outreach and Networking
- Continuous Learning Commitment
- Organizational Skills Development
- Healthcare Regulations and Compliance
- HCHB Software Utilization
- Associated Medical Terminology
- Budget Management and Resource Allocation
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Power BI, Power Apps, and Outlook)
- Familiar with Marketing Analysis Software
Timeline
Assistant Home Health Administrator
Solaris HealthCare
10.2023 - Current
Marketing Director
Solaris Hospice
11.2017 - 10.2023
Marketing Liaison
Solaris Hospice
09.2002 - 11.2017
Bachelor of Science - Business And Healthcare Management
Liberty University
Associate of Arts - Merchandising And Design
Wade College
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