Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Stephanie N. McAfee

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

25
25
years of professional experience

Work History

Project Services Coordinator

Lowe's
06.2024 - Current
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
  • Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.

Property Manager

EEG Management
07.2021 - 04.2024
  • Adhered to all applicable federal laws, rules, and regulations relating to rental agreements, tenant rights, and maintenance issues
  • Performed unit move-out inspections to identify necessary repairs and record damages
  • Managed all property records, including tenant files, financial accounts, and maintenance histories
  • Maintained financial targets by collecting fees consistently and budgeting effectively

Office Manager

SBK Financial Group
12.2020 - 07.2021
  • Effectively supervised front office activities expertly, including accounts payable and receivable, reception, and mail management
  • Spearheaded collaborative working relationships within organization to achieve goals
  • Carefully evaluated and reviewed office procedures to improve efficiency

Front Desk Receptionist

Veterinary Associates
08.2019 - 08.2020
  • Effectively fielded incoming telephone calls to answer questions, direct callers, and take messages for staff
  • Diligently collected payments for services and updated accounts to reflect new balances
  • Supported professional appearance of office areas by keeping front desk clean and orderly
  • Served as first point of contact for new visitors

Personal Shopper

Stubb's Department Store
02.2017 - 06.2019
  • Provided superior customer service, answered questions, and resolved customer complaints
  • Maximized customer satisfaction with fast, accurate shopping
  • Organized items in storage areas, arranging similar items together for easy access
  • Assisted clients in selecting clothing and accessories based on their personal style, body type, and budget
  • Tailored purchases to customer preferences and incorporated on-trend pieces for maximum impact

Personnel Manager

United States Air Force
05.2000 - 04.2004
  • Evaluated team members' performance and provided feedback to improve skills
  • Briefed higher-ranking officers on current unit status and future objectives
  • Mentored junior officers, helping them grow professionally and personally
  • Protected guests and staff by monitoring premises for unauthorized personnel
  • Deterred crime and quickly identified suspicious activities through regular base patrols
  • Conducted traffic control during peak hours and special events
  • Provided security for high-ranking officials during visits to military installations

Education

Associate in Science (A.S.) - Office Technology

Holmes Community College
Grenada, MS

Associate in Science (A.S.) - Healthcare Billing and Coding

Holmes Community College
Grenada, MS

Associate in Science (A.S.) - Medical Office Technology

Holmes Community College
Grenada, MS

Skills

  • Multitasking and organization
  • Customer service
  • Data entry
  • Decision-making
  • Document management
  • Point of contact
  • Information collection
  • Best practices implementation
  • Microsoft office

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Project Services Coordinator

Lowe's
06.2024 - Current

Property Manager

EEG Management
07.2021 - 04.2024

Office Manager

SBK Financial Group
12.2020 - 07.2021

Front Desk Receptionist

Veterinary Associates
08.2019 - 08.2020

Personal Shopper

Stubb's Department Store
02.2017 - 06.2019

Personnel Manager

United States Air Force
05.2000 - 04.2004

Associate in Science (A.S.) - Healthcare Billing and Coding

Holmes Community College

Associate in Science (A.S.) - Medical Office Technology

Holmes Community College

Associate in Science (A.S.) - Office Technology

Holmes Community College

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Stephanie N. McAfee