Summary
Overview
Work History
Education
Skills
Timeline
Generic

SHAE MCNAMARA

Idaho Falls,ID

Summary

I’m a strong team player and I can be relied on to work well with others. I am always happy to help wherever I am needed. I can work well under pressure and can usually deescalate a problematic situation, whether that be amongst children or situations with upset parents. I had several situations arise while working as a substitute teacher both in the front office and in the classroom. I am an excellent communicator and my skill set also includes being able to accept and take direction. My positive attitude and eagerness to learn more about the educational system helps me constantly expand my skills. I’m committed to achieving the highest level of performance and satisfaction in everything I do and that includes always making sure the children are safe, happy and follow rules throughout the day.

Overview

18
18
years of professional experience

Work History

Independent Beauty Consultant

Senegence
01.2018 - Current
  • Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
  • Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
  • Met sales goals, supporting organizational health through consistent and reliable service.
  • Demonstrated makeup techniques and suggested products that met clients' needs.
  • Handled payment transactions, gift-wrapped purchases, and enclosed trial products.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Checked product levels and replenished stock whenever merchandise ran low.
  • Gave advice to customers on specific product ranges.
  • Processed product purchases and payments, coordinating packaging, inventory management and varying customer requests simultaneously.

Substitute Teacher

Granbury Independent School District
08.2020 - 05.2021
    • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
    • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
    • Upheld classroom routines to support student environments and maintain consistent schedules.
    • Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.
    • Provided instruction for students in core subject areas.
    • Supervised lunchroom and recess activities.
    • Diversified classroom instruction and group activities to successfully support students with unique strengths and learning styles.
    • Collaborated with teaching staff to implement coordinated educational strategies and student support networks.

Front Desk

AMERITEL INNS
09.2007 - 06.2009
    • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
    • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
    • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
    • Planned coverage needs and organized services to support incoming special events.
    • Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
    • Updated customer accounts with add-on room charges, minibar use and room service bills.
    • Protected guest valuables with main safe or in individual boxes to maximize security.
    • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
    • Contacted housekeeping staff and maintenance department immediately to resolve guest room issues.

Dental Assistant

Dixon Dental Center
01.2006 - 06.2007
    • Educated patients by giving oral hygiene, plaque control and postoperative instructions.
    • Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
    • Staged tray for procedures by arranging dental instruments and equipment.
    • Educated patients on postoperative care and best practices for protecting dental work and boosting healing process.
    • Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, casts and impressions.
    • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics.
    • Supported dentists during procedures, assisting dental fillings, permanent and temporary crowns and sealants.
    • Assisted dentists, hygienists and other personnel by handing appropriate tools and supplies needed for procedures.
    • Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
    • Booked patient appointments and managed treatment details using MS Excel and industry-standard registration software.

Education

No Degree - Dental Hygiene

Idaho State University
Pocatello, ID
2008

No Degree - Physical Education

Ricks College
Rexburg, ID
1997

HS Diploma -

Novato High School
Novato, CA
06.1996

Skills

  • Administrative Support
  • Positive Attitude and Energetic
  • Reliable and Punctual
  • Records Management
  • Courteous and Professional
  • Multitasking and Prioritization
  • Attention to Detail
  • Customer Service-Oriented
  • Computer Proficiency
  • Prioritization and Time Management
  • Customer Complaint Resolution
  • Microsoft Office Suite
  • Relationship Building

Timeline

Substitute Teacher

Granbury Independent School District
08.2020 - 05.2021

Independent Beauty Consultant

Senegence
01.2018 - Current

Front Desk

AMERITEL INNS
09.2007 - 06.2009

Dental Assistant

Dixon Dental Center
01.2006 - 06.2007

No Degree - Dental Hygiene

Idaho State University

No Degree - Physical Education

Ricks College

HS Diploma -

Novato High School

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SHAE MCNAMARA