Shae Monique Bailey
Software Engineering/Agilist
Mansfield,TX
Summary
- Strategic product and enterprise transformation leader with 20+ years of experience driving digital innovation, business agility, and customer-centric technology solutions at FedEx. Expert at connecting strategy to execution—translating enterprise priorities into actionable roadmaps and measurable outcomes. Skilled in defining vision, shaping value streams, and leading cross-functional teams to deliver impactful business results. Recognized for bridging business and IT, influencing senior stakeholders, and driving alignment across complex, global Agile environments. Core Strengths: Product Strategy
- Value Stream Leadership
- Portfolio & Program Delivery
- Agile & SAFe Execution
- Business Agility Coaching
- Cross-Functional Collaboration
- Stakeholder Influence
- Digital Transformation
Overview
29
29
years of professional experience
1
1
Certification
Work History
SAFe Release Train Engineer
FedEx
01.2017 - Current
- Partner with Product Managers, Epic Owners, and Architects to shape, prioritize, and sequence features that deliver measurable business value across customer-facing digital platforms.
- Drive roadmap execution and feature readiness across 5 global Scrum teams, aligning capacity, dependencies, and release strategy to maximize value flow.
- Define and refine program-level epics into actionable features, ensuring business intent, acceptance criteria, and definition of done are clearly articulated and met.
- Elevate executive visibility by introducing data-driven reporting on value delivery, customer impact, and program performance metrics.
- Champion continuous improvement, fostering Agile maturity and collaboration across cross-functional teams in support of enterprise product goals.
- Serve as a strategic liaison between IT and business stakeholders, influencing prioritization decisions and connecting delivery outcomes to enterprise strategy.
- Technical Project Manager | FedEx.com Automation (2011 – 2017)
Technical Project Manager
FedEx
01.2011 - 01.2017
- Directed global e-commerce platform enhancements handling 1M+ daily transactions and generating $6B in annual revenue.
- Partnered with business stakeholders to translate product strategy into delivery roadmaps that improved shipping efficiency and customer satisfaction.
- Drove backlog prioritization and feature readiness to align with strategic business goals.
- Led team of 18 (developers and contractors) ensuring technical excellence, regulatory compliance (SOX, PCI), and product scalability.
- Reengineered release and change management processes, reducing downtime and enabling faster feature deployment.
- Presented data-driven performance and investment recommendations to executive leadership, influencing enterprise product decisions.
- Senior Business Applications Analyst | FedEx (2006 – 2011)
Senior Business Applications Analyst
FedEx
01.2006 - 01.2011
- Led integration of high-value shipping products (LTL Freight, SmartPost, ETD), expanding FedEx service capabilities and revenue potential.
- Collaborated with Product Managers and IT partners to align solution design with customer requirements and enterprise strategy.
- Drove vendor partnerships and ensured timely, compliant delivery of mission-critical initiatives.
- Mentored analysts in business analysis best practices, accelerating delivery readiness and stakeholder alignment.
- Senior Programmer Analyst / Project Manager | FedEx (2005 – 2006)
Senior Programmer Analyst / Project Manager
FedEx
01.2005 - 01.2006
- Supported enterprise applications including Rates and Transit Time, Weather.FedEx.com, Supplies, and Shipping Administration, ensuring functionality, performance, and reliability for global customer-facing systems.
- Managed end-to-end delivery of enhancements and releases across multiple applications, improving usability, scalability, and customer experience.
- Programmer Analyst – Senior Programmer Analyst | FedEx (1997 – 2005)
Programmer Analyst – Senior Programmer Analyst
FedEx
01.1997 - 01.2005
- Designed and developed mission-critical shipping and logistics applications including FedEx Ship Manager, Global Rates & Transit Time, and Crew Travel automation.
- Delivered secure, scalable software solutions (C++, Java, JSP) that supported FedEx’s global growth strategy.
- Recognized for developing high-reliability systems still in enterprise use today.
Education
MBA - Business Administration
DeVry University
B.S. - Computer Information Systems
DeVry Institute of Technology
Skills
- Partnered with Product Managers, Epic Owners, and Business Architects to shape multi-PI roadmaps and ensure alignment with enterprise strategy and customer needs
- Translated strategic initiatives into refined program features, establishing business intent, acceptance criteria, and measurable success outcomes
- Championed continuous improvement and Agile adoption, driving predictability, collaboration, and value realization across multiple Agile Release Trains
- Elevated portfolio visibility by designing executive-ready reporting on value delivery, feature health, and dependencies across global teams
- Served as a strategic liaison between IT, business, and architecture to accelerate feature delivery and optimize enterprise investment
- Critical thinking
Certification
- McKinsey Management Accelerator Program (2023)
- Certifications: SAFe Agilist (SA)
- SAFe 5 Advanced Scrum Master
- SAFe 5 Release Train Engineer (RTE)
- Certified Scrum Master (CSM)
- Currently leveraging SAFe Product Management principles to expand impact in enterprise product strategy and value delivery.
Timeline
SAFe Release Train Engineer
FedEx
01.2017 - Current
Technical Project Manager
FedEx
01.2011 - 01.2017
Senior Business Applications Analyst
FedEx
01.2006 - 01.2011
Senior Programmer Analyst / Project Manager
FedEx
01.2005 - 01.2006
Programmer Analyst – Senior Programmer Analyst
FedEx
01.1997 - 01.2005
B.S. - Computer Information Systems
DeVry Institute of Technology
MBA - Business Administration
DeVry University