SHAE SIMMONS
Normal,IL
Summary
Self-motivated individual seeking a career path to successfully leverage my genuine passion for customer service through problem-solving and customer relations, combined with proven leadership/organizational skills to make a positive impact on companies and communities.
Overview
3
3
years of professional experience
Work History
Underwriter
State Farm
Bloomington, IL
06.2023 - Current
- Analyzed applications and audits to make customer-focused decisions on business line policies
- Communicated clearly with agents to ensure proper coverage and understanding of policies
- Facilitated inclusive D&I discussions while maintaining a safe environment amongst varying perspectives
- Collaborated to create engaging team activities
- Evaluated clerical workers compensation policies for reclassification
Wedding Videographer
Bloomington, IL
08.2022 - Current
- Crafted lasting memories of client's wedding day
- Exceeded client needs expectations by listening, planning and executing
- Developed timeline for day-of filming and post-production editing
Customer Service Representative
Studio b
West Lafayette, IN
09.2021 - 06.2023
- Created a welcoming environment to assist families in-person and online
- Processed financial transactions in person, over the phone and online
- Prepared clean studios for instructors and students before and in-between classes
Dance Coach
Klondike Middle School
West Lafayette, IN
09.2021 - 06.2023
- Fostered a positive and inclusive team environment among young ladies
- Lead practices and critiqued choreography to advance them to the state competition
Social Media Intern
Purdue University
09.2021 - 05.2022
- Planned, designed and scheduled original posts
- Tracked audience engagement and analytics
- Collaborated to determine a timeline of relevant content to share
Education
Masters of Business Administration - Human Resource Management Concentration
UNIVERSITY OF ILLINOIS AT SPRINGFIELD
12.2025
Bachelor of Arts - Film & Video Production, Editing Concentration, Human Rights Minor, Leadership Certificate
PURDUE UNIVERSITY
West Lafayette, IN05.2023
High School Diploma -
NORMAL COMMUNITY HIGH SCHOOL
Normal, IL05.2020
Skills
- Organized
- Detailed
- Learning agility
- Positive
- Problem-solver
- Teamwork
- Approachability
- Leadership
- Critical thinking
- Microsoft Office
- Google Suite
- Relationship building
Community Service
- Videographer and Editor, ACE Campus Food Pantry, Spring 2023
- Videographer, Project Lead, Volunteer, Midwest Food Bank, Summer 2020 - 2023
- Production Assistant, Vale Church, Summer 2021
- Young Life Leader, Purdue University, Fall 2020 - Fall 2021
Affiliations
- Wedding videography and photography
- Book club
- NYT Games
- Exercising
- Animals
- Coaching dance
- Traveling
Timeline
Underwriter
State Farm
06.2023 - Current
Wedding Videographer
08.2022 - Current
Customer Service Representative
Studio b
09.2021 - 06.2023
Dance Coach
Klondike Middle School
09.2021 - 06.2023
Social Media Intern
Purdue University
09.2021 - 05.2022
Masters of Business Administration - Human Resource Management Concentration
UNIVERSITY OF ILLINOIS AT SPRINGFIELD
Bachelor of Arts - Film & Video Production, Editing Concentration, Human Rights Minor, Leadership Certificate
PURDUE UNIVERSITY
High School Diploma -
NORMAL COMMUNITY HIGH SCHOOL
Similar Profiles
ALBERTO ESCOBAR RUIZALBERTO ESCOBAR RUIZ
Claim Specialist; and Producer at State Farm Corporate & State Farm AgencyClaim Specialist; and Producer at State Farm Corporate & State Farm Agency
Bethany GandyBethany Gandy
Insurance Customer Service Specialist at Brian Moore State Farm & Brent Holman State FarmInsurance Customer Service Specialist at Brian Moore State Farm & Brent Holman State Farm
Lucretia JonesLucretia Jones
Insurance Claims Specialist at State FarmInsurance Claims Specialist at State Farm