Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shae Marie Vines

Bossier City,LA

Summary

Aspiring neuropsychologist interested in a career in research. Recent Bachelor of Science in Psychology recipient, seeking experience in research and lab settings to cultivate education and skills relevant to future career goals. Hardworking, self-directed and motivated professional with a wide array of skills, adaptable nature, and problem solving abilities, passionate about advancing knowledge in psychological research through high-quality research.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Office Manager

Ironhead Torque and Test
10.2022 - Current
  • Launch quality assurance practices for each phase of development
  • Streamline office operations by implementing efficient filing and invoicing systems and organizational strategies
  • Develop detailed plans based on broad guidance and direction
  • Manage accounts and finances with Intuit QuickBooks account to keep business operating efficiently
  • Support department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry
  • Create invoices and maintain accurate records of invoicing and payment activities in compliance with company and legal requirements
  • Handle payroll duties accurately ensuring all employees receive their paychecks on time
  • Coach new hires on company processes while managing employees to achieve maximum production
  • Report to senior management on organizational performance and progress toward goals
  • Implement new software tools, such as Inuit QuickBooks, for streamlined project management, increasing efficiency in task completion
  • Enhance team productivity by delegating tasks effectively and overseeing daily workflow
  • Establish employee priorities and objectives, maintain schedules and monitor performance
  • Serve as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.

Administrative Clerk

Gator Ceramics Dental Lab
01.2023 - 05.2023
  • Streamlined administrative processes by implementing efficient filing and organizational systems
  • Assisted in the implementation of emergency response procedures and evacuation plans, ensuring that all personnel were well-prepared for potential crisis situations
  • Streamlined OSHA recordkeeping processes, ensuring accurate documentation of all hazardous materials contained in the lab
  • Maintained a professional office environment by ordering necessary supplies, managing inventory levels, and organizing workspaces
  • Edited and proofread documents for accuracy and completeness
  • Promptly received and forwarded incoming communications, such as calls, emails, and doctors' notes, to appropriate staff
  • Sorted, opened, and routed mail and deliveries to meet business requirements
  • Determined quickest and safest routes for delivery of finished dental products by using effective planning and organizational skills
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items
  • Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional
  • Supported staff on special assignments and ad hoc projects.

Chiropractic Assistant

Allied Family Chiropractic
06.2021 - 09.2022
  • Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly
  • Input patient data into computer system using ChiroFusion and Microsoft Excel, while ensuring accuracy of information
  • Contacted insurance carriers to determine patients' coverage and sent invoices for services rendered
  • Gained extensive knowledge in data entry
  • Demonstrated strong organizational and time management skills while managing multiple projects
  • Oriented and trained new staff on proper procedures and policies
  • Obtained and documented patient medical history, vital signs, insurance coverage, and current complaints at intake
  • Demonstrated proficiency in using various therapeutic modalities like ultrasound therapy and electrical stimulation, under chiropractor supervision for better treatment outcomes
  • Answered telephone calls to offer office information, answer questions, schedule appointments, and direct calls to staff
  • Liaised with patients and addressed diverse needs and inquiries, care plan instructions, and billing questions
  • Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition
  • Supported chiropractors in diagnostic procedures, facilitating timely identification of musculoskeletal issues for appropriate treatment interventions
  • Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols
  • Participated in regular staff meetings to discuss practice improvement initiatives for continuous quality enhancement
  • Collaborated with multidisciplinary healthcare team members to provide comprehensive care for each patient
  • Managed billing processes accurately and efficiently, ensuring prompt payments from insurance companies, personal injury attorneys, and patients
  • Contributed to practice growth by implementing marketing strategies such as social media outreach and community event participation
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively
  • Cultivated interpersonal skills by building positive relationships with others
  • Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.

Kennel Technician

It Takes a Village No-Kill Rescue
09.2020 - 12.2020
  • Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, dietary needs, and medication regimens to provide complete records and methods of owner contact
  • Assisted in successful adoption processes by providing accurate information about each animal’s temperament and needs
  • Prepared and administered medications, vaccinations, and treatments as prescribed by veterinarian
  • Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases
  • Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise
  • Led basic obedience training with dogs to promote positive, healthy behaviors
  • Enhanced animal socialization skills through daily interaction and playtime activities
  • Adhered to feeding schedules, ensuring all animals received proper nutrition on a timely basis
  • Cleaned and maintained kennel areas for optimized hygiene, including cages, runs, and yards
  • Followed strict disease control protocols during cleaning tasks, minimizing risk of illness transmission and stress among shelter population
  • Washed, trimmed, and brushed animals to maintain good grooming standards
  • Conducted inventory, ordered new supplies, and maintained optimal storage to meet expected needs
  • Recorded dogs' intake and output, physical condition, and behavior for updated kennel logs
  • Demonstrated respect, friendliness, and willingness to help wherever needed
  • Worked well in a team setting, providing support and guidance.

Bartender/ Head Cocktail Waitress/ Office Assistant

Big Country
09.2017 - 12.2019
  • Implemented new cocktail menu offerings and sales, resulting in an expanded selection for guests and increased customer satisfaction
  • Printed bar tabs with total due, collected payment and offered receipts to complete transactions
  • Increased customer satisfaction with engaging conversations and attentive service
  • Maintained high levels of bar safety by closely monitoring guests' conditions and discontinuing service or asking patrons to leave
  • Consistently achieved positive feedback from customers by delivering memorable guest experiences
  • Ensured compliance with local alcohol regulations through diligent monitoring of patron consumption levels and proper identification checks
  • Participated in inventory management tasks, maintaining adequate stock levels for daily operations
  • Efficiently balanced multiple responsibilities during high-volume periods without sacrificing quality of service
  • Trained new team members on proper serving techniques and company policies, promoting consistency across staff
  • Contributed to overall team success through active communication, collaboration, and support of fellow servers and bartenders
  • Utilized strong multitasking skills to manage simultaneous drink orders while maintaining excellent customer interactions
  • Collected payment for food and drinks served, balanced cash receipts, and maintained accurate cash drawer
  • Supported staff on special assignments and ad hoc projects
  • Assisted in financial tasks such as calculating tip share
  • Acted as a liaison between departments to facilitate the flow of information leading to improved interdepartmental collaboration.

Bartender/Cook/Pro-shop Clerk/ Cart Barn Attendant/ Assistant Event Coordinator

Olde Oaks Golf Club
03.2016 - 06.2019
  • Demonstrated adaptability and willingness to assist in other areas of golf course operations when necessary, contributing to seamless service delivery across all departments
  • Attended to overall production and cleanliness of the entire Club House (Pro-Shop, Bar and Restaurant), and Cart Barn
  • Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs
  • Recruited and trained new bartenders and employees to help maintain a talented team
  • Contributed to a positive work environment through effective teamwork and communication with colleagues
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory
  • Assisted Event Coordinator in creating detailed timelines for each phase of an event project, ensuring timely completion of all tasks
  • Assisted in management of event logistics and operations
  • Promoted a positive guest experience with courteous interactions and attentiveness to player needs during their time at the facility
  • Contributed to increased course revenue by effectively managing rental inventory and ensuring timely return of carts
  • Organized storage areas for easy access to supplies needed for daily operations, such as towels, scorecards, pencils, and tees
  • Periodically disinfected carts, preventing the spread of disease
  • Set up promotional displays and equipment for special events and tournaments
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.

Daycare Teacher

Benton United Methodist Church Daycare
05.2015 - 08.2016
  • Assessed student progress and provided feedback on educational development
  • Created a safe and nurturing learning environment for toddlers between the ages of 18 months and 2 years
  • Utilized technology to develop instructional materials and activities for children
  • Assisted in the design of an updated curriculum to better align with early childhood education standards
  • Collaborated with teachers, parents, and administrators to facilitate positive outcomes for students
  • Maintained open lines of communication with other staff members regarding any concerns or updates on individual students' progress
  • Maintained tidy environment to comply with cleanliness and sanitation standards
  • Sanitized toys and play equipment each day to maintain safety and cleanliness
  • Organized activities to teach preschool children foundational learning skills such as letters, numbers, and walking
  • Supported diverse learners by adapting teaching methods to meet individual student needs and learning styles
  • Engaged with children on individual basis to build positive relationships and promote learning
  • Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior
  • Instructed children in health and personal habits, such as eating, resting, and walking
  • Led small group instruction tailored to each child's unique abilities and interests, ensuring personalized attention during learning activities
  • Documented behavior, development and learning of children to enable tracking history and maintenance of accurate records
  • Developed strong relationships with parents through regular communication about their child's progress and needs
  • Assisted in preparation of meals and snacks to provide children with proper nutrition.

Tanning Consultant

Sun Tan City
10.2015 - 03.2016
  • Exceeded monthly tanning product and membership sale quotas
  • Educated potential clients on the benefits of proper skincare practices and tanning services offered at the salon during promotional events or initial consultations
  • Built trusting relationships with clients through attentive listening skills, demonstrating an understanding of their unique tanning goals and skin types
  • Handled incoming mail, bills and invoices and completed appropriate actions
  • Expanded the salon’s reach by actively participating in marketing efforts such as social media promotion and community events participation
  • Assisted management with inventory control tasks, ensuring adequate stock levels of products at all times
  • Collaborated with team members to achieve monthly sales goals, contributing to overall business success
  • Ensured a safe tanning environment by strictly adhering to sanitization protocols and equipment maintenance procedures
  • Resolved any customer complaints or concerns promptly, ensuring a satisfactory resolution and maintaining the salon's reputation for excellent service
  • Maintained clean, stocked, and organized front counter area
  • Updated computer system with client schedules, inventories, and spa information
  • Utilized effective communication skills when interacting with both colleagues and clients in person or over the phone
  • Participated in team meetings and staff training sessions
  • Contributed to a positive workplace culture by actively supporting coworkers during peak hours or staff shortage situations
  • Informed and demonstrated how to use tanning equipment to new clients.

Server/ Hostess Coordinator

Big Country
10.2013 - 05.2015
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives
  • Worked with POS system to manage bills, place orders, and balance cash receipts
  • Assisted in training new hires, providing guidance on restaurant standards and best practices
  • Set a positive tone for the entire dining experience as first point of contact for incoming guests
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits
  • Bussed and reset tables to keep dining room and work areas clean
  • Answered phone calls to take orders, give information and document reservations
  • Supported restaurant marketing efforts through effective social media engagement and promotional event planning.

Cashier/ Busser

Notini’s Italian Restaurant
07.2012 - 07.2013
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage
  • Learned duties for various positions and provided backup at key times
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies
  • Used POS system to enter orders, process payments and issue receipts
  • Worked closely with shift manager to solve problems and handle customer concerns
  • Prepared garnishes by evenly slicing and pitting fruits
  • Elevated guest experience through consistent table maintenance, including crumb sweeping and resetting silverware as needed
  • Trained new staff in register, bussing and drink making procedures
  • Arranged tables and chairs for special occasions and events
  • Set up advertising signs and displays on shelves, counters, and tables
  • Supported fellow team members during high-traffic periods, promoting smooth operations and excellent customer service
  • Assisted in the preparation and presentation of various dishes, contributing to an appealing buffet display.

Education

Bachelor of Science - Psychology

Northwestern State University
Unknown, Unknown
12.2023

Northwest Louisiana Technical College
Shreveport, LA

Skills

  • IBM SPSS Software data analysis (Utilized for Thesis)
  • Teamwork and Collaboration
  • Research (Personal and Academic Experience)
  • Adaptability
  • Analytical and Critical Thinking
  • Quantitative Research (Utilized for Thesis)
  • Literature Reviews (Throughout college and Thesis)
  • Microsoft Office
  • Organization and Time Management
  • Clerical Support
  • High Attention to Detail
  • Creativity and Writing
  • Complex Problem Solving
  • Broad Range of Skills, Experience, and Education

Certification

  • Infant and Child CPR - 2015
  • First Aid - 2015
  • Certified Nursing Assistant - 2015
  • Pharmacy Technician - 2015
  • Smart Tan Certification - 2016
  • Alcoholic Beverage Ordinance card - 2013-2020
  • Responsible Vendors License - 2014, 2019-2020
  • HIPAA certification – 2014, 2022

Timeline

Administrative Clerk

Gator Ceramics Dental Lab
01.2023 - 05.2023

Office Manager

Ironhead Torque and Test
10.2022 - Current

Chiropractic Assistant

Allied Family Chiropractic
06.2021 - 09.2022

Kennel Technician

It Takes a Village No-Kill Rescue
09.2020 - 12.2020

Bartender/ Head Cocktail Waitress/ Office Assistant

Big Country
09.2017 - 12.2019

Bartender/Cook/Pro-shop Clerk/ Cart Barn Attendant/ Assistant Event Coordinator

Olde Oaks Golf Club
03.2016 - 06.2019

Tanning Consultant

Sun Tan City
10.2015 - 03.2016

Daycare Teacher

Benton United Methodist Church Daycare
05.2015 - 08.2016

Server/ Hostess Coordinator

Big Country
10.2013 - 05.2015

Cashier/ Busser

Notini’s Italian Restaurant
07.2012 - 07.2013

Bachelor of Science - Psychology

Northwestern State University

Northwest Louisiana Technical College
Shae Marie Vines