Aspiring neuropsychologist interested in a career in research. Recent Bachelor of Science in Psychology recipient, seeking experience in research and lab settings to cultivate education and skills relevant to future career goals. Hardworking, self-directed and motivated professional with a wide array of skills, adaptable nature, and problem solving abilities, passionate about advancing knowledge in psychological research through high-quality research.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Office Manager
Ironhead Torque and Test
10.2022 - Current
Launch quality assurance practices for each phase of development
Streamline office operations by implementing efficient filing and invoicing systems and organizational strategies
Develop detailed plans based on broad guidance and direction
Manage accounts and finances with Intuit QuickBooks account to keep business operating efficiently
Support department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry
Create invoices and maintain accurate records of invoicing and payment activities in compliance with company and legal requirements
Handle payroll duties accurately ensuring all employees receive their paychecks on time
Coach new hires on company processes while managing employees to achieve maximum production
Report to senior management on organizational performance and progress toward goals
Implement new software tools, such as Inuit QuickBooks, for streamlined project management, increasing efficiency in task completion
Enhance team productivity by delegating tasks effectively and overseeing daily workflow
Establish employee priorities and objectives, maintain schedules and monitor performance
Serve as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Administrative Clerk
Gator Ceramics Dental Lab
01.2023 - 05.2023
Streamlined administrative processes by implementing efficient filing and organizational systems
Assisted in the implementation of emergency response procedures and evacuation plans, ensuring that all personnel were well-prepared for potential crisis situations
Streamlined OSHA recordkeeping processes, ensuring accurate documentation of all hazardous materials contained in the lab
Maintained a professional office environment by ordering necessary supplies, managing inventory levels, and organizing workspaces
Edited and proofread documents for accuracy and completeness
Promptly received and forwarded incoming communications, such as calls, emails, and doctors' notes, to appropriate staff
Sorted, opened, and routed mail and deliveries to meet business requirements
Determined quickest and safest routes for delivery of finished dental products by using effective planning and organizational skills
Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items
Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional
Supported staff on special assignments and ad hoc projects.
Chiropractic Assistant
Allied Family Chiropractic
06.2021 - 09.2022
Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly
Input patient data into computer system using ChiroFusion and Microsoft Excel, while ensuring accuracy of information
Contacted insurance carriers to determine patients' coverage and sent invoices for services rendered
Gained extensive knowledge in data entry
Demonstrated strong organizational and time management skills while managing multiple projects
Oriented and trained new staff on proper procedures and policies
Obtained and documented patient medical history, vital signs, insurance coverage, and current complaints at intake
Demonstrated proficiency in using various therapeutic modalities like ultrasound therapy and electrical stimulation, under chiropractor supervision for better treatment outcomes
Answered telephone calls to offer office information, answer questions, schedule appointments, and direct calls to staff
Liaised with patients and addressed diverse needs and inquiries, care plan instructions, and billing questions
Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition
Supported chiropractors in diagnostic procedures, facilitating timely identification of musculoskeletal issues for appropriate treatment interventions
Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols
Participated in regular staff meetings to discuss practice improvement initiatives for continuous quality enhancement
Collaborated with multidisciplinary healthcare team members to provide comprehensive care for each patient
Managed billing processes accurately and efficiently, ensuring prompt payments from insurance companies, personal injury attorneys, and patients
Contributed to practice growth by implementing marketing strategies such as social media outreach and community event participation
Participated in team projects, demonstrating an ability to work collaboratively and effectively
Cultivated interpersonal skills by building positive relationships with others
Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.
Kennel Technician
It Takes a Village No-Kill Rescue
09.2020 - 12.2020
Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, dietary needs, and medication regimens to provide complete records and methods of owner contact
Assisted in successful adoption processes by providing accurate information about each animal’s temperament and needs
Prepared and administered medications, vaccinations, and treatments as prescribed by veterinarian
Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases
Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise
Led basic obedience training with dogs to promote positive, healthy behaviors
Enhanced animal socialization skills through daily interaction and playtime activities
Adhered to feeding schedules, ensuring all animals received proper nutrition on a timely basis
Cleaned and maintained kennel areas for optimized hygiene, including cages, runs, and yards
Followed strict disease control protocols during cleaning tasks, minimizing risk of illness transmission and stress among shelter population
Washed, trimmed, and brushed animals to maintain good grooming standards
Conducted inventory, ordered new supplies, and maintained optimal storage to meet expected needs
Recorded dogs' intake and output, physical condition, and behavior for updated kennel logs
Demonstrated respect, friendliness, and willingness to help wherever needed
Worked well in a team setting, providing support and guidance.
Bartender/ Head Cocktail Waitress/ Office Assistant
Big Country
09.2017 - 12.2019
Implemented new cocktail menu offerings and sales, resulting in an expanded selection for guests and increased customer satisfaction
Printed bar tabs with total due, collected payment and offered receipts to complete transactions
Increased customer satisfaction with engaging conversations and attentive service
Maintained high levels of bar safety by closely monitoring guests' conditions and discontinuing service or asking patrons to leave
Consistently achieved positive feedback from customers by delivering memorable guest experiences
Ensured compliance with local alcohol regulations through diligent monitoring of patron consumption levels and proper identification checks
Participated in inventory management tasks, maintaining adequate stock levels for daily operations
Efficiently balanced multiple responsibilities during high-volume periods without sacrificing quality of service
Trained new team members on proper serving techniques and company policies, promoting consistency across staff
Contributed to overall team success through active communication, collaboration, and support of fellow servers and bartenders
Utilized strong multitasking skills to manage simultaneous drink orders while maintaining excellent customer interactions
Collected payment for food and drinks served, balanced cash receipts, and maintained accurate cash drawer
Supported staff on special assignments and ad hoc projects
Assisted in financial tasks such as calculating tip share
Acted as a liaison between departments to facilitate the flow of information leading to improved interdepartmental collaboration.
Bartender/Cook/Pro-shop Clerk/ Cart Barn Attendant/ Assistant Event Coordinator
Olde Oaks Golf Club
03.2016 - 06.2019
Demonstrated adaptability and willingness to assist in other areas of golf course operations when necessary, contributing to seamless service delivery across all departments
Attended to overall production and cleanliness of the entire Club House (Pro-Shop, Bar and Restaurant), and Cart Barn
Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs
Recruited and trained new bartenders and employees to help maintain a talented team
Contributed to a positive work environment through effective teamwork and communication with colleagues
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory
Assisted Event Coordinator in creating detailed timelines for each phase of an event project, ensuring timely completion of all tasks
Assisted in management of event logistics and operations
Promoted a positive guest experience with courteous interactions and attentiveness to player needs during their time at the facility
Contributed to increased course revenue by effectively managing rental inventory and ensuring timely return of carts
Organized storage areas for easy access to supplies needed for daily operations, such as towels, scorecards, pencils, and tees
Periodically disinfected carts, preventing the spread of disease
Set up promotional displays and equipment for special events and tournaments
Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Daycare Teacher
Benton United Methodist Church Daycare
05.2015 - 08.2016
Assessed student progress and provided feedback on educational development
Created a safe and nurturing learning environment for toddlers between the ages of 18 months and 2 years
Utilized technology to develop instructional materials and activities for children
Assisted in the design of an updated curriculum to better align with early childhood education standards
Collaborated with teachers, parents, and administrators to facilitate positive outcomes for students
Maintained open lines of communication with other staff members regarding any concerns or updates on individual students' progress
Maintained tidy environment to comply with cleanliness and sanitation standards
Sanitized toys and play equipment each day to maintain safety and cleanliness
Organized activities to teach preschool children foundational learning skills such as letters, numbers, and walking
Supported diverse learners by adapting teaching methods to meet individual student needs and learning styles
Engaged with children on individual basis to build positive relationships and promote learning
Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior
Instructed children in health and personal habits, such as eating, resting, and walking
Led small group instruction tailored to each child's unique abilities and interests, ensuring personalized attention during learning activities
Documented behavior, development and learning of children to enable tracking history and maintenance of accurate records
Developed strong relationships with parents through regular communication about their child's progress and needs
Assisted in preparation of meals and snacks to provide children with proper nutrition.
Tanning Consultant
Sun Tan City
10.2015 - 03.2016
Exceeded monthly tanning product and membership sale quotas
Educated potential clients on the benefits of proper skincare practices and tanning services offered at the salon during promotional events or initial consultations
Built trusting relationships with clients through attentive listening skills, demonstrating an understanding of their unique tanning goals and skin types
Handled incoming mail, bills and invoices and completed appropriate actions
Expanded the salon’s reach by actively participating in marketing efforts such as social media promotion and community events participation
Assisted management with inventory control tasks, ensuring adequate stock levels of products at all times
Collaborated with team members to achieve monthly sales goals, contributing to overall business success
Ensured a safe tanning environment by strictly adhering to sanitization protocols and equipment maintenance procedures
Resolved any customer complaints or concerns promptly, ensuring a satisfactory resolution and maintaining the salon's reputation for excellent service
Maintained clean, stocked, and organized front counter area
Updated computer system with client schedules, inventories, and spa information
Utilized effective communication skills when interacting with both colleagues and clients in person or over the phone
Participated in team meetings and staff training sessions
Contributed to a positive workplace culture by actively supporting coworkers during peak hours or staff shortage situations
Informed and demonstrated how to use tanning equipment to new clients.
Server/ Hostess Coordinator
Big Country
10.2013 - 05.2015
Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
Maximized table turnover rate by efficiently managing reservations and seating arrangements
Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems
Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives
Worked with POS system to manage bills, place orders, and balance cash receipts
Assisted in training new hires, providing guidance on restaurant standards and best practices
Set a positive tone for the entire dining experience as first point of contact for incoming guests
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences
Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy
Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits
Bussed and reset tables to keep dining room and work areas clean
Answered phone calls to take orders, give information and document reservations
Supported restaurant marketing efforts through effective social media engagement and promotional event planning.
Cashier/ Busser
Notini’s Italian Restaurant
07.2012 - 07.2013
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
Managed inventory levels effectively, reducing stock shortages and minimizing wastage
Learned duties for various positions and provided backup at key times
Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies
Used POS system to enter orders, process payments and issue receipts
Worked closely with shift manager to solve problems and handle customer concerns
Prepared garnishes by evenly slicing and pitting fruits
Elevated guest experience through consistent table maintenance, including crumb sweeping and resetting silverware as needed
Trained new staff in register, bussing and drink making procedures
Arranged tables and chairs for special occasions and events
Set up advertising signs and displays on shelves, counters, and tables
Supported fellow team members during high-traffic periods, promoting smooth operations and excellent customer service
Assisted in the preparation and presentation of various dishes, contributing to an appealing buffet display.
Education
Bachelor of Science - Psychology
Northwestern State University
Unknown, Unknown
12.2023
Northwest Louisiana Technical College
Shreveport, LA
Skills
IBM SPSS Software data analysis (Utilized for Thesis)
Teamwork and Collaboration
Research (Personal and Academic Experience)
Adaptability
Analytical and Critical Thinking
Quantitative Research (Utilized for Thesis)
Literature Reviews (Throughout college and Thesis)
Microsoft Office
Organization and Time Management
Clerical Support
High Attention to Detail
Creativity and Writing
Complex Problem Solving
Broad Range of Skills, Experience, and Education
Certification
Infant and Child CPR - 2015
First Aid - 2015
Certified Nursing Assistant - 2015
Pharmacy Technician - 2015
Smart Tan Certification - 2016
Alcoholic Beverage Ordinance card - 2013-2020
Responsible Vendors License - 2014, 2019-2020
HIPAA certification – 2014, 2022
Timeline
Administrative Clerk
Gator Ceramics Dental Lab
01.2023 - 05.2023
Office Manager
Ironhead Torque and Test
10.2022 - Current
Chiropractic Assistant
Allied Family Chiropractic
06.2021 - 09.2022
Kennel Technician
It Takes a Village No-Kill Rescue
09.2020 - 12.2020
Bartender/ Head Cocktail Waitress/ Office Assistant
Big Country
09.2017 - 12.2019
Bartender/Cook/Pro-shop Clerk/ Cart Barn Attendant/ Assistant Event Coordinator