Shae White
Garland,TX
Summary
Experienced Logistics Manager proficient at monitoring and maintaining an operational warehouse . Accustomed to working with multiple entities to achieve business goals for logistics efficiency, cost containment and contract integrity. Works quickly and maintains focus while providing top-notch customer service.
Overview
34
34
years of professional experience
Work History
Logistics Manager
Plano Office Supply
10.1998 - 08.2023
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Organized an maintained company vehicle, schedules and completed orders.
Customer Service Manager
Plano Office Supply
10.1998 - 08.2023
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Created and reviewed invoices to confirm accuracy.
- entered all supply orders and maintained positive customer relations.
Office Manager
Plano Office Supply
10.1989 - 08.2023
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
Education
High School Diploma -
John Marshall High School
San Antonio, TX06.1985
Skills
- Profit and Loss Management
- Service Improvement Analysis
- Corporate Logistics
- Product Transportation
- Inventory Supplies
- Oversee Department
- Project Planning and Scheduling
- Team Management
- Operational Management
Timeline
Logistics Manager
Plano Office Supply
10.1998 - 08.2023
Customer Service Manager
Plano Office Supply
10.1998 - 08.2023
Office Manager
Plano Office Supply
10.1989 - 08.2023
High School Diploma -
John Marshall High School
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