Shaelyn Quintana
Albuquerque
Summary
Detail-oriented Financial Professional with extensive experience in Financial Aid Administration and Student Services. Proven track record of enhancing operational efficiency and ensuring compliance with federal regulations and institutional standards. Highly collaborative and adaptable, committed to driving optimal results through effective teamwork and communication.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Respiratory Therapy Student
Christus Health
10.2023 - 10.2024
- Enhanced patient recovery by administering effective respiratory therapies as prescribed.
- Ensured patient safety by monitoring vital signs during therapy sessions.
- Developed personalized care strategies through collaboration with healthcare team members.
- Educated families about respiratory conditions and effective home care techniques.
- Conducted thorough assessments to determine patients' respiratory function and specific needs.
- Accurately documented patient progress in electronic health records for continuity of care.
Financial Aid Coordinator Temp
Santa Fe Community College (Financial Aid Department)
11.2019 - 11.2023
- Enhanced customer service skills through interaction with diverse student populations.
- Developed proficiency in financial calculations related to federal aid and scholarships.
- Communicated professionally via phone and email, managing student inquiries and concerns effectively.
- Complied with FERPA regulations to protect student privacy and confidentiality in communications.
- Took on additional responsibilities in document processing and student verifications during temp role.
- Oversaw and trained student workers, fostering a collaborative and efficient office environment.
- Achieved a Respiratory Therapy Degree while balancing work commitments and personal milestones.
- Participated in team meetings to discuss process improvements and enhance service delivery.
Nurses with Heart
02.2022 - 05.2022
- Enhanced patient well-being by providing compassionate care to diverse clients.
- Developed skills in caring for clients of varying ages and health conditions.
- Gained practical experience in caregiving, supporting preparation for nursing school.
- Fostered positive emotional connections, contributing to clients' happiness during challenging times.
- Assisted clients with daily activities, promoting independence and enhancing quality of life.
- Collaborated with healthcare professionals to ensure comprehensive support for clients' needs.
Big R
05.2019 - 11.2019
- In the brief time I worked at Big R I learned a lot. When I first started, I was put into clothing where I had to stock and learn a computer system that I was not familiar with. As time passed, I was moved up to the front where I once again was faced with handling money and having to move fast. I have learned to adapt to many people questions and had to learn quickly. Working fast and adapting to many different problems as I will have to move fast in different departments and situations to save a patient’s life.
McDonald's
08.2017 - 05.2019
- While working at McDonald’s I learned many people skills that helps me learn how to interact with different types of people. Through my time at McDonald’s, it was nothing but a learning experience. I have learned anything from teamwork to responsibility when I get put in a position of taking money and returning change. The job itself is not easy all the time but that as well has been a learning experience for the future when I plan to work hands on patients of different situations and problems.
Education
High School Diploma -
Capital High School
Santa Fe, NM05.2019
Associate of Applied Science - Respiratory
Santa Fe Community College
Santa Fe, NM05-2024
Skills
- I am a responsible, and dedicated person I am a hard worker and strive for excellence in everything I do I work well with others and excel in a team atmosphere Currently I am a full time mom to my 13 month old baby girl but I am definitely ready to get back into the work force I have a passion to help people and have been involved in helping students with there education for awhile now and have grown a passion for it and love to see students take charge of there education and be apart of that even if its just a small step
- Student counseling
- Verification processes
- Microsoft office
- Student support
- Student assistance
- Teamwork
- Teamwork and collaboration
- Customer service
- Software utilization
- Document review
- Professionalism
- Self motivation
Certification
I have kept up to date every two years with my BLS Certification, I have just renewed it in early 2023. With this certification I can perform life savings measures to a person in need from infant all the way to adult.
Languages
English
Native or Bilingual
Timeline
Respiratory Therapy Student
Christus Health
10.2023 - 10.2024
Nurses with Heart
02.2022 - 05.2022
Financial Aid Coordinator Temp
Santa Fe Community College (Financial Aid Department)
11.2019 - 11.2023
Big R
05.2019 - 11.2019
McDonald's
08.2017 - 05.2019
High School Diploma -
Capital High School
Associate of Applied Science - Respiratory
Santa Fe Community College