Hi, I’m
ShaeLynn Hughes
LaVerkin,UT
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
5
years of professional experience
Work History
Yessio
Billing and Collections Specialist (Remote)
10.2024 - Current
Job overview
- Maintained accurate financial records, ensuring all transactions were properly documented and filed.
- Contributed to successful team collaboration by sharing best practices and supporting colleagues when needed.
- Developed positive relationships with clients, facilitating open communication regarding payment plans and overdue balances.
LV Swiss
Quality Control Inspector
04.2023 - 05.2024
Job overview
- Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
LV Swiss
CNC Machine Operator
08.2019 - 04.2023
Job overview
- Exceeded productivity targets consistently, skillfully managing time and workload to achieve outstanding results.
- Trained and coached new team members on proper machine set-up procedures.
- Increased product quality by adhering to strict tolerances and carefully monitoring machining processes.
Education
Colorado Technical UniversityColorado Springs, CO
Bachelor of Science from Criminal Justice And Human Services
04-2027
Pinnacle Canyon Academy Price, UT
High School Diploma
01-2012
University Overview
- Awarded Salutatorian
- High Honor Roll
Skills
- Customer service
- Continuous Learning Mindset
- Result-Driven
- Complex Problem-solving
- Customer engagement
- Attention to Detail
- Organizational Skills
- Microsoft Office Suite
- Goal-oriented mindset
- Professionalism and ethics
- Verbal and Written Communication
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Billing and Collections Specialist (Remote)
Yessio
10.2024 - Current
Quality Control Inspector
LV Swiss
04.2023 - 05.2024
CNC Machine Operator
LV Swiss
08.2019 - 04.2023
Colorado Technical University
Bachelor of Science from Criminal Justice And Human Services
Pinnacle Canyon Academy
High School Diploma
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