Shaen Gresham

Office Manager

Lowell Supply Inc

06.1995 - 06.2022

Maintained computer and physical filing systems.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Coached new hires on company processes while managing employees to achieve maximum production.
Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
Coordinated special projects and managed schedules.
Compared vendor prices and negotiated for optimal savings.
Evaluated employee records and productivity to complete employee evaluations.
Developed standard operating procedures for all administrative employees.
Utilized client and staff feedback to maintain customer partnerships and increase revenue.
Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
Sourced vendors for special project needs and negotiated contracts.
Oversaw quality control and productivity rates to increase revenue and production times.
Communicated corporate objectives across divisions through regular correspondence and scheduled status updates.
Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.