Shaena Eller

• Advised senior executives on talent, engagement, and leadership strategies impacting over 2,000 global employees.
• Led organization-wide talent and succession strategies, building bench strength for critical roles, and enabling internal mobility and workforce agility.
• Advanced enterprise talent and succession strategy by leading over 100 talent assessments, over 50 succession plans, and over 20 development plans, while delivering leadership programs for more than 130 high-potential leaders.
• Increased organizational engagement and leader effectiveness through analysis of 3,800 survey responses, facilitation of 16 executive insight reviews, and conduction of 12 focus groups, achieving 8-point increase in eNPS and 4% growth in participation.
• Drove data-informed decision-making and modernized talent processes through scalable, digital, and AI-enabled solutions.
• Enabled culture of accountability and performance by executing enterprise performance management for over 1,700 employees, supporting 7,000 goals, 3,600 check-ins, and 2,000 year-end reviews.

• Served as strategic HRBP to 6 C-suite leaders and 500+ employees across Global Sales, Lifecycle Services, IT, Finance, Legal, and HR, aligning people strategies with business priorities and growth objectives.
• Led redesign of global Sales and Lifecycle Services organizational structures, improving agility, role clarity, and alignment to revenue strategy.
• Leveraged workforce analytics and labor cost data to identify efficiency opportunities, advise senior leaders on
organizational design decisions, and execute workforce reduction initiatives in alignment with business and financial objectives.
• Co-designed and implemented FORTNA’s first Sales Incentive Plans (SIPs), establishing $30M–$50M annual revenue quotas per Account Executive, strengthening performance accountability and enabling scalable sales growth.
• Standardized talent and performance management processes and led talent reviews for top 50 leaders, increasing visibility of high-potential talent and strengthening succession readiness through targeted development actions.

• Provided strategic HR partnership to senior leaders across global functions, advising on workforce planning, organizational design, performance management, succession planning, and change leadership to support business growth and transformation.
• Advised leaders on employee relations matters, ensuring fair, consistent application of policies while mitigating organizational risk and supporting positive employee experience.
• Partnered with leaders to enhance organizational effectiveness, including role clarity, team structure, and leadership capability to support growth and transformation.
• Advised leaders on employee relations matters, ensuring consistent application of policies while mitigating organizational risk and supporting a positive employee experience.

• Served as primary Account Manager for 3 customer engagements, driving successful delivery and contributing to client retention and expansion through trusted advisory partnerships.
• Advised leaders on role clarification, performance optimization, and talent needs, supporting effective operational scale ups.
• Enhanced organizational readiness, leader capability, and workforce performance, enabling successful major
transformations for 12 customers.
• Delivered coaching, training, and assessments, boosting change leadership effectiveness across teams.

• Analyzed demand, supply, and operational capacity to support end-to-end inventory flow from vendor to consumer,
enabling effective resource planning across labor, space, and expense.
• Interpreted large, complex datasets using relational databases and business intelligence tools to identify risks, trends, and
productivity opportunities, informing supply chain and inventory decisions.
• Developed and reported key performance indicators across cost, service, and productivity, creating clear visualizations and
executive-ready insights for cross-functional partners.
• Led and supported inventory productivity and process improvement initiatives, including automation and scenario modeling
that improved decision-making and supported successful product launches.

• Led day-to-day distribution center operations for a 25+ person frontline workforce, ensuring safe, efficient, and timely product flow in a high-volume, time-sensitive environment.
• Fostered a safety-first culture, delivering training, real-time coaching, and accountability that supported strong safety performance while maintaining productivity and engagement.
• Drove continuous improvement initiatives by analyzing productivity, quality, and workflow data, identifying root causes, and testing process optimizations that improved operational efficiency and throughput.
• Developed and coached team leaders and hourly employees through real-time observation and actionable feedback,
strengthening bench strength, cross-functional coordination, and overall team performance.