Shaena Eller
Hendersonville,TN
Summary
Dynamic talent management leader with a proven track record at FORTNA, driving engagement and performance through innovative strategies. Expert in succession planning and employee engagement, I enhanced organizational effectiveness, achieving an 8-point increase in eNPS. Passionate about developing high-potential leaders and fostering a culture of accountability and growth.
Overview
15
15
years of professional experience
3
3
Certifications
Education
MBA - Human Resources Management
Bethel University
Nashville 08.2015 - 08.2017
BA - Communication
Valdosta State University
Valdosta, GA 08.2003 - 05.2007
Certification
HRCI SPHR
Certified Executive Coach
Certified Career Coach
Skills
- Talent management and succession planning
- Performance management and goal alignment
- Workday proficiency and Peakon expertise
- Leadership development and executive coaching
- Employee engagement and organizational effectiveness
- Change leadership
Work History
Director, Talent Management & Engagement
FORTNA
2023 - Current
- Served as a strategic advisor to senior executives, shaping enterprise talent, engagement, and leadership strategies for over 2,000 global employees.
- Advanced enterprise talent and succession strategy by leading over 100 talent assessments, over 50 succession plans, and over 20 development plans, while delivering leadership programs for more than 130 high-potential leaders.
- Led organization-wide talent and succession strategies, building bench strength for critical roles, and enabling internal mobility and workforce agility.
- Increased organizational engagement and leader effectiveness by analyzing over 3,800 survey responses, facilitating 16 executive insight reviews, and conducting 12 focus groups, resulting in an 8-point increase in eNPS and 4% growth in participation.
- Drove data-informed decision-making and modernized talent processes through scalable, digital, and AI-enabled solutions.
- Enabled culture of accountability and performance by executing enterprise performance management for over 1,700 employees, supporting 7,000 goals, 3,600 check-ins, and 2,000 year-end reviews.
Human Resources Business Partner
FORTNA
2020 - 2023
- Served as HRBP for global Sales, Lifecycle Services, IT, Finance, Legal, and HR teams, enhancing workforce planning, org design, succession, and change leadership.
- Collaborated with senior leaders to enhance organizational effectiveness, leadership capability, and engagement during growth and transformation.
- Redesigned organizational structures in sales and lifecycle services to enhance agility and strategic alignment.
- Standardized talent and performance management to improve consistency, accountability, and leadership development.
- Conducted talent reviews that elevated visibility of high-potential employees and strengthened succession readiness through targeted development actions.
Account Manager & Consultant (Organizational Readiness)
FORTNA
2015 - 2020
- Improved organizational readiness, leader capability, and workforce performance to support major transformations.
- Advised leaders on clarifying roles, optimizing performance, and addressing talent needs during operational scale-ups.
- Delivered coaching, training, and assessments to enhance change leadership effectiveness.
Supply Chain Analyst
Tractor Supply Company
2013 - 2015
- Led large teams, coordinated workforce planning, recruited, and enhanced operational performance in retail and supply chain environments.