Summary
Overview
Work History
Education
Skills
Timeline
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Shaeon Vinson

Oviedo,FL

Summary

I am a motivated team leader experienced in production and operating of warehouse processes. Proven success in leading and motivating teams to achieve production goals. Knowledgeable in safety procedures to insure a safe work environment. Excellent record success in training, developing and mentoring new employees.

Proactive professional with experience in efficiency improvement, environmental health, and safety and equipment management.

Frequently praised as quality oriented by peers, I can be relied upon to help your team achieve its goals.

I'm a results driven professional with extensive experience driving workflow efficiency, process optimization, cost saving initiatives.

Proven track record of delivering on-time and on budget results in a fast paced manufacturing environment.

Well versed in training, mentoring, and leading production and operations teams.

Overview

20
20
years of professional experience

Work History

Warehouse Supervisor

Victory Tailgate
03.2011 - 12.2024
  • Produced and manufactured custom tailgating games such as cornhole boards and bags, dart boards, beer pong tables, tennis paddles, yoga mats and more.
  • Maintained accurate records of inventory levels, ensuring optimal stock levels at all times.
  • Trained new hires on proper equipment operation and safety procedures.
  • Collaborated with cross-functional teams to ensure timely delivery of products to customers.
  • Created quality custom products to generate high levels of revenue for the company.
  • Assisted in shipping and receiving as well as print room department and loading and unloading of freight trucks.

Customer Service Representative

JPMorgan Chase
07.2004 - 10.2010
  • Managed a high volume of incoming calls and emails, consistently meeting or exceeding performance metrics for response time, customer satisfaction, and resolution.
  • Provided exceptional customer service by promptly addressing inquires, resolving issues, and ensuring customer satisfaction.
  • Built a rapport with customers through active listening, empathy, and personalized interactions.
  • Handled billing inquires including payment processing, refunds, account adjustments, and account updates accurately and efficiently.

Education

High School Diploma -

Lake Howell High
Winter Park, FL

Skills

  • Warehouse experience
  • Shipping and receiving
  • Stand up forklift
  • Inventory control
  • Order picking
  • Loading and unloading
  • Customer Service
  • Microsoft and Windows
  • Supervisor experience

Timeline

Warehouse Supervisor

Victory Tailgate
03.2011 - 12.2024

Customer Service Representative

JPMorgan Chase
07.2004 - 10.2010

High School Diploma -

Lake Howell High
Shaeon Vinson