Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Shafah Green

Overland Park,KS

Summary

Hardworking supply tech/distribution administrator offers abilities in supply management and storage organization. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

17
17
years of professional experience

Work History

Forklift Operator (Seasonal)

Matheson
Edgerton , KS
08.2022 - 01.2023
  • Loaded/unloaded trucks using the forklift.
  • Performed routine pre and post-inspections.
  • Efficiently stacked and stored merchandise in appropriate areas.
  • Used bar coding equipment to perform inventory according to a schedule.

Licensed Sales Agent

Select Quote
Overland Park, KS
05.2018 - 09.2022
  • Exceeded company sales goals for new policies.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
  • Pursued and generated customer leads as well as engaged in follow up activities to gain new client accounts.
  • Answered customer questions, shared product knowledge and researched pricing and availability.
  • Interacted with customers to understand particular needs and identify products and services best suited to helping in achieving goals.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.

Licensed Sales Agent

Applied General Agency
Overland Park, KS
03.2017 - 03.2019
  • Exceeded company sales goals for new policies.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Answered customer questions, shared product knowledge and researched pricing and availability.
  • Stayed up to date on company products and services to support sales objectives.
  • Continuously met sales goals via strategic prospecting.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Kept accurate and detailed client records comprised of demographics, client contacts and follow-ups.

Sales Advisor

Inside Response
Overland Park, KS
11.2014 - 02.2018
  • Awarded top sales advisor of the year for 2016.
  • Contact prospective customers (outbound and inbound calls) regarding their request for more information about insurance/education (all leads provided, no prospecting).
  • Assist prospective customers to find the right insurance company based on their needs.
  • Consistently meet and/or exceed specific, attainable sales goals and quality assurance requirements.
  • Provide a positive customer experience by educating customers on the service we provide and the benefits to using our comparison shopping model as well as responding to questions and overcoming objections.

Student

UMKC
Kansas City, MO
12.2009 - 12.2015
  • Graphic Design Student
  • Chemistry Major
  • Pre-Parmacy student
  • Psychology Major
  • 2 classes away from Psychology Bachelors Degree

Medical Logistics Specialist

United States Air Force
Warner Robins, GA, MI
09.2005 - 09.2009
  • Establish and maintain maximum and minimum stock inventory levels
  • Ordered and delivered Medical Supplies to hospital in a timely manner and answered questions to customers.
  • Coordinate with in-house sales team to promote accurate and timely processing of orders for customers
  • Scan orders into computer and track shipments across multiple channels
  • Monitored critical chemical supplies.
  • Forklift experience
  • Received incoming supplies and material and reviewed contents against purchase order for accuracy.
  • Performed inventory management daily.
  • Traced missing material and shipments through vendor and customer communications.
  • Contacted suppliers to verify shipment details.
  • Rotated stock according to expiration date.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Daily cleaning of warehouse area.
  • Reported to Team Lead and Supervisors about concerns and procedures.
  • Work cooperatively with team members to complete tasks efficiently within established deadlines.
  • Ensure compliance with all company policies and procedures related to safety, product quality standards.

Education

Some College (No Degree) - Chemistry

UMKC
Kansas City, MO

Some College (No Degree) -

Community College of The Air Force
Warner Robins, GA

Skills

  • Safety understanding
  • Equipment Operation
  • Measurement tools
  • Visual Inspection
  • Parts management
  • Safety practices
  • Machine Operation
  • Quality Assurance
  • Hand tools proficiency
  • Inventory

Additional Information

  • Life and Health Insurance-Licensed in 22 states
  • US Veteran

Timeline

Forklift Operator (Seasonal)

Matheson
08.2022 - 01.2023

Licensed Sales Agent

Select Quote
05.2018 - 09.2022

Licensed Sales Agent

Applied General Agency
03.2017 - 03.2019

Sales Advisor

Inside Response
11.2014 - 02.2018

Student

UMKC
12.2009 - 12.2015

Medical Logistics Specialist

United States Air Force
09.2005 - 09.2009

Some College (No Degree) - Chemistry

UMKC

Some College (No Degree) -

Community College of The Air Force

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Shafah Green