Bachelor of Science - Economics
North South University
Dhaka, Bangladesh05.2025
Shafat Shams
13
Summary
Hardworking and passionate job seeker with strong IT skills. Excellent team player and dependable to meet company goals. Ability to work under pressure and seamlessly multitask as required.
Education
A Levels -
Cambridge International Examination
Dhaka, Bangladesh06.2018
O Levels -
Cambridge International Examination
Dhaka, Bangladesh06.2016
Play Group - 9th Grade -
Green Dale International School (GDIS)
Dhaka, Bangladesh05.2015
Skills
- Windows OS: Expert in operation, on demand troubleshooting and solving almost any error
- Data Entry: Rapid typing speed, able to provide customer support simultaneously to 2-3 persons, type-in huge amounts of data with few errors, prepare word, powerpoint document from handwritten drafts with appropriate formats
- MS Word: Expert in operation, collaboration with others
- MS PowerPoint: Expert in usage, creating presentation
- Device installation: Able to physically setup new computer-related devices, examine and detect faulty hardwares, Example Routers, printers, projectors, internal hardware like motherboard, RAM etc
- Software: Able to find and install, update software of various devices, find and solve any software issues, report and recommend new and efficient softwares
- Photo and PDF editing: able to edit photos, fill out PDF forms and prepare PDFs from handwritten drafts
- Bios Management: Edit bios settings to correct errors and make sure the system runs smoothly
- Remote Working: Able to provide support remotely using most popular remote services like Anydesk, Teamviewer, etc
- Customer Service
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Multitasking Abilities
- Attention to Detail
Languages
Bengali
Native language
English
Advanced
C1
Hindi
Intermediate
B1
Hobbies
- Photography
- Snooker
- Video games
- Cycling
- Playing Guitar
- Reading
- Social Media
Timeline
Bachelor of Science - Economics
North South University
A Levels -
Cambridge International Examination
O Levels -
Cambridge International Examination
Play Group - 9th Grade -
Green Dale International School (GDIS)