Warehouse Operations Specialist with 9 Years of Total Experience, Including 4 Years in the GCC
Dynamic and results-oriented professional with 9 years of comprehensive experience in warehouse operations and logistics, including 4 years in the GCC region. Proven ability to manage end-to-end supply chain functions, optimize inventory control, and ensure seamless inbound and outbound logistics. Adept at implementing efficient workflows, maintaining regulatory compliance, and leading high-performing teams to achieve operational excellence in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Specialist | Warehouse Operation & Logistics
GWC Logistics
04.2021 - Current
Spearhead end-to-end warehouse and logistics operations, including air/sea freight, customs clearance, and last-mile delivery, ensuring full compliance with international trade and GDP standards.
Lead cross-functional teams to implement lean warehouse practices, achieving a 15% cost reduction through process optimization and productivity enhancements.
Supervise temperature-sensitive and regulated goods, maintaining cold chain integrity and documentation in line with Good Distribution Practice (GDP).
Collaborate with procurement, sales, and client stakeholders to design tailored logistics solutions aligned with SLA and KPI requirements.
Analyze operational performance using KPIs and dashboards, identifying inefficiencies and deploying data-driven corrective actions.
Manage vendor negotiations, securing favorable contracts and optimizing transportation spend without compromising service quality.
Oversee WMS and ERP (SAP/Infor) system integrations to improve inventory visibility and traceability, minimizing errors and enhancing throughput.
Resolve escalated issues promptly, ensuring service continuity and client satisfaction across regional and international shipments.
Coordinate training and mentoring for warehouse teams, fostering a safety-first culture and compliance with SOPs and quality audits.
Logistics Coordinator
Astern Shipping and Logistics
10.2016 - 11.2020
Coordinated domestic and international freight movements, ensuring timely and cost-effective delivery through optimal carrier selection and route planning.
Prepared and verified shipping documents including bills of lading, invoices, customs declarations, and certificates of origin for smooth import/export operations.
Acted as the key liaison between clients, transporters, customs brokers, and warehouse teams to resolve shipment issues and avoid delivery delays.
Tracked and monitored cargo status in real time using digital platforms, keeping customers informed and proactively addressing exceptions.
Assisted in budgeting logistics costs and optimized spending through regular vendor performance reviews and contract negotiations.
Ensured compliance with international trade laws, customs regulations, and documentation standards to support accurate and legal shipments.
Maintained up-to-date shipment logs, reports, and dashboards to support management in decision-making and continuous improvement.
Supported sales and customer service teams with freight quotes, shipment schedules, and follow-up on delivery commitments.
Sales Executive
NISSAN - EVM AUTOMOTIVE
07.2013 - 09.2016
Engage potential customers, identifying their needs and recommending suitable vehicles and financing options.
Manage the full sales process from initial inquiry to final purchase, including negotiations, contracts, and paperwork.
Actively prospect and generate new leads through calls, emails, and follow-ups to build a customer base.
Address customer concerns and provide solutions, ensuring a high level of satisfaction and repeat business.
Achieve sales targets and contribute to dealership goals by meeting or exceeding monthly and annual quotas.
Collaborate with finance and service teams to facilitate smooth transactions and after-sales support.
Education
Master of Business Administration -
Anna University
08.2013
Bachelor of Commerce - undefined
Calicut University
07.2011
Skills
SAP ERP (Sales & Distribution)
Performance Metrics and Reporting
Team Supervision & Training
KPI Monitoring & SLA Adherence
SOP Development & Implementation
Good Distribution Practice (GDP) Management
Import/Export Documentation
Vendor Relationship Management
Advanced MS Excel & Office 365
Warehouse Management Systems (WMS)
Accounting and Budget Management
Regulatory Compliance
Freight Forwarding (Air, Sea, Land)
Languages
English Fluent
Hindi Fluent
Arabic Beginner
Malayalam Native
Accomplishments
Successfully reduced operational costs by15% through workflow optimization and effective resource management.
Successfully implemented GDP-compliant procedures, ensuring regulatory compliance and product integrity.
Streamlined logistics operations, reducing transportation costs by 15% while improving delivery timelines.
Led a team of 14 personnel, providing training and support to enhance productivity and adherence to company standards.
Managed warehouse operations for high-profile projects and clients, meeting tight deadlines in fast-paced environments.
Improved inventory accuracy by introducing automated tracking systems, minimizing discrepancies.