Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shaffawn Wyant

Elkton,VA

Summary

Personable Medical Assistant bringing 19 years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.

Overview

10
10
years of professional experience

Work History

Medical Assistant

Hchc
Harrisonburg, Virginia
07.2023 - Current
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
  • Organized patient charts before each day's clinic sessions began.
  • Collected samples from patients for laboratory testing purposes.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Scheduled appointments for patients via phone and in person.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.

Front Desk Receptionist/Medical Assistant

Sentara
Harrisonburg, Virgi
06.2014 - 07.2023
  • Greeted customers warmly and made them feel welcome.
  • Assisted with scheduling appointments for clients and visitors.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
  • Verified identity documents for new customers before opening accounts in accordance with company policies.
  • Updated customer information in databases regularly to ensure accuracy of records.
  • Resolved any customer complaints or issues in a timely fashion following established protocols.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Explained policies and procedures to visitors.
  • Signed for packages, recorded deliveries and distributed to personnel.
  • Protected clients' rights by maintaining confidentiality of personal and financial information.

Education

High School Diploma -

Spotswood High School
Penn Laird, VA
06-2003

Some College (No Degree) - CMAA And CCMA

Blue Ridge Community College
Weyers Cave, VA

Skills

  • Patient Flow Management
  • Medical Billing
  • Indirect Patient Care
  • Patient Scheduling
  • HIPAA Compliance
  • Medical Terminology
  • Patient-focused care
  • Payment Collection
  • Inventory Management
  • Preparing specimens and samples

Timeline

Medical Assistant

Hchc
07.2023 - Current

Front Desk Receptionist/Medical Assistant

Sentara
06.2014 - 07.2023

High School Diploma -

Spotswood High School

Some College (No Degree) - CMAA And CCMA

Blue Ridge Community College

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Shaffawn Wyant