Shaffer Thomas
Farmers Branch,TX
Summary
Diligent Assistant Manager with a year's worth of experience maintaining seamless business operations. Smoothly trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention and customer service.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Tropical Smoothie Cafe
Carrollton, TX
05.2022 - Current
- Resolved conflicts between team members to foster a collaborative work environment.
- Planned and delivered training sessions that enhanced employee effectiveness and targeted specific areas of weakness.
- Led mentoring sessions for newly hired employees to enhance their understanding of company programs.
- Ensured awareness of latest company products and services to provide accurate information to customers.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
Warehouse Manager
CCS Presentation Systems
Richardson, Texas
01.2024 - 10.2025
- Oversaw daily operations, ensuring smooth workflow in fast-paced warehouse environment.
- Managed inventory levels with warehouse management systems to maintain stock accuracy.
- Organized shipment timelines to optimize logistics and fulfill customer orders.
- Obtained product ETA data to provide accurate delivery updates to customers.
- Experienced in google spreadsheets and Acumatica
Crew Member
Tropical Smoothie Cafe
McKinney, TX
09.2021 - 05.2022
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Collaborated with team members to achieve project goals. by quickly completing assigned tasks.
- Welcomed customers, presented menus, and addressed inquiries about menu items to enhance dining experience.
- Checked expiration dates on all products before serving them to customers.
- Monitored expiration dates on products to ensure customer safety and quality.
Crew Member
Pizza Hut
McKinney, TX
09.2020 - 09.2021
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Collaborated with team to achieve project milestones. by quickly completing assigned tasks.
- Completed assigned tasks efficiently to support team objectives.
- Prepared food items including sandwiches, salads, and pizzas to ensure timely service.
- Conducted inventory counts of food products and beverage supplies to maintain stock accuracy.
Education
High School Diploma -
Independence High School
Frisco, TXSkills
- Operations Management
- Inventory Management
- Employee Scheduling
- Recruiting and Interviewing
- Orienting and Training
- Employee Performance Evaluations
- Product and Service Knowledge
- Forklift operation
- Money Handling
Timeline
Warehouse Manager
CCS Presentation Systems
01.2024 - 10.2025
Assistant Manager
Tropical Smoothie Cafe
05.2022 - Current
Crew Member
Tropical Smoothie Cafe
09.2021 - 05.2022
Crew Member
Pizza Hut
09.2020 - 09.2021
High School Diploma -
Independence High School