Shafia Bowser
Roanoke Rapids,NC
Summary
Dynamic and results-driven professional with over 15 years of extensive experience in leadership and management across various sectors. Proven expertise in guiding medium to large teams within fast-paced environments, fostering collaboration and driving performance. Skilled in leveraging effective communication and strategic team management to ensure successful completion of objectives and tasks. Committed to cultivating a productive workplace culture that empowers team members to excel and achieve collective goals.
Overview
17
17
years of professional experience
Work History
Senior Human Resources Analyst
Warren County Government
08.2025 - Current
- Ensure that New Hire onboarding process, ensuring a smooth transition into the organization.
- Effectively communicates all preemployment requirements to new hires, providing clear instructions and guidance.
- Ensures timely completion of onboarding task and screenings by new hires, monitoring progress through platforms like Neogov and Castlebranch.
- Files and organizes preemployment documents, maintain a systematic record-keeping system.
- Conduct 30-day check-in with new hires to address any concerns and facilitate integration.
- Actively participate in Teams Meetings, fostering open communication and collaboration with the HR Team and the county.
- Maintain access to and ensure the security of highly sensitive materials, upholding confidentiality.
- HIPPA Compliance and Documentation Accuracy
Administrative Support Specialist
United States Department of Agriculture
09.2024 - 09.2025
- Provided comprehensive administrative support to the office
- Managing Calendars, Handling correspondences, Data entry, Filing
- Assisting with program operation
- Customer Service
- Inbound and Outbound calls
- Documentation Accuracy and Data Entry
Owner & Primary Operator
S&B Transit, LLC
Roanoke Rapids, NC
05.2020 - 01.2024
- Provides transportation for clients for both medical appointments & any additional errands that we could provide through our services.
- Manages & completes all administrative tasks and related duties for the company.
- Manages and creates driving schedules for the month for two full-time staff.
- Dispatching and routing transportation to drivers, documentation accuracy
- Inbound and Outbound calling
- Data Entry
- Healthcare customer service
Sale Consultant
U.S Cellular
Roanoke Rapids, NC
09.2020 - 04.2021
- Stayed up to date with companies’ newest products & services for customers.
- Developed new consumer and business accounts.
- Recommend new services and products to current customers based on their needs and other specifications.
Senior Correctional Officer
Greensville Correctional Facility
Jarratt, VA
04.2019 - 09.2020
- Maintain custody and control of offenders.
- Booked new inmates into the facility and processed inmates for release.
- Prepared, processed and maintained forms, reports, logs, memorandums, finance records for inmates and activity journals.
- Verified facility security by inspecting plumbing, outside areas, locks and cells for potential hazards.
- Tracked inmates through head counts, visitors log and scheduled activities.
- Escorted inmates to and from cells, court, hospitals and medical appointments.
Peer Support Specialist
TGH Behavioral Health Services Inc
Salisbury, NC
01.2018 - 04.2019
- Provided peer support services as part of a multi-disciplinary team.
- Worked with clients to enhance recovery progress that had identified mental illnesses and/or substance abuse challenges.
Senior Officer Specialist
Federal Bureau of Prisons
Petersburg, VA
09.2009 - 01.2018
- Ensured offenders adhered to the rules and regulations governing the orderly running of the institution.
- Provided perimeter security by utilizing mobile patrol vehicles equipped with weapons, 2-way radios and alarm system monitors.
- Monitored and counseled newly incarcerated offenders.
- Monitored radio traffic on a seven-channel console, microwave motion sensor, alarms, and cameras as a Master Control Officer in Charge.
- Trained and mentored new correction officers to assist with daily job duties.
- Supervised numerous offender work detail groups.
- Served as chairperson for the Security Audit team for National Accreditation.
- Received multiple awards for excellence and saving the life of an employee.
Store Evening Site Assistant Manager
Food Lion
Roanoke Rapids, NC
06.2015 - 06.2016
- Assisted the Store Primary Manager with daily operations of the store site.
- Created weekly employee schedules for retail associated & other staff.
- Maintained merchandise quality and presentation of store.
- Responsible for hiring, training, and developing retail associates.
- Managed performance through performance management, coaching, appraisal and disciplinary efforts.
Education
Human Resource Management - Data Analysis
LIBERTY UNIVERSITY
12.2027
General High School Diploma -
Northwest Halifax High School
Halifax, NC06.2001
Skills
- Microsoft Office
- Neogov
- Castlebranch
- Munis
- Critical Thinking
- Problem-Solving
- Team player
- Exceptional customer service
- Communication
- Prioritizing
- Confidentiality
- Interpersonal skills
- Adaptive
- Decision-Making
- Detail
- Results Oriented
Timeline
Senior Human Resources Analyst
Warren County Government
08.2025 - Current
Administrative Support Specialist
United States Department of Agriculture
09.2024 - 09.2025
Sale Consultant
U.S Cellular
09.2020 - 04.2021
Owner & Primary Operator
S&B Transit, LLC
05.2020 - 01.2024
Senior Correctional Officer
Greensville Correctional Facility
04.2019 - 09.2020
Peer Support Specialist
TGH Behavioral Health Services Inc
01.2018 - 04.2019
Store Evening Site Assistant Manager
Food Lion
06.2015 - 06.2016
Senior Officer Specialist
Federal Bureau of Prisons
09.2009 - 01.2018
Human Resource Management - Data Analysis
LIBERTY UNIVERSITY
General High School Diploma -
Northwest Halifax High School