Shafic Tusingwire
Doha
Summary
Experienced food and beverage professional with five years in high-pressure settings, focusing on operational efficiency and guest satisfaction. Skilled in maintaining hospitality standards and facilitating seamless service delivery. Strong attention to detail and commitment to teamwork contribute to positive guest experiences. Demonstrated ability to thrive in dynamic environments while upholding quality standards.
Detail-oriented Food & Beverage Porter with expertise in maintaining high cleanliness standards and operational efficiency. Experienced in fast-paced hospitality environments, ensuring customer satisfaction through meticulous service. Dedicated to supporting food and beverage operations aligned with world-class service expectations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Team Member
Go Crispy Restaurant Fast Foods
11.2025 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Addressed and resolved customer complaints in polite and professional manner.
- Worked different stations to provide optimal coverage and meet production goals.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
Kitchen Staff Member
QACC
05.2022 - 10.2025
- Improved kitchen efficiency by streamlining food preparation processes and implementing best practices.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Reduced food waste by closely monitoring inventory levels and utilizing proper storage techniques.
- Sanitized dining ware and kitchen equipment according to health code standards.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Followed sanitary food handling procedures, focused on correct use of covers and labels and discarded ingredients by expiration date.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
F&B JUNIOR PORTER
Uganda Duty Free company
03.2020 - 02.2022
- I maintain cleanliness in storage areas, ensuring compliance with hygiene and safety regulations.
- I Support inventory tracking, checking expiration dates, and assisting in product ordering.
- I Handle deliveries by sorting and transporting food and beverage shipments efficiently.
- I Provide assistance to senior staff in food preparation areas to ensure seamless operations.
- I Ensure proper waste disposal and management to maintain a safe and sanitary environment.
- I assist customers with inquiries about food and beverage products when required.
- I assist in the storage, organization, and restocking of food and beverage items, maintaining optimal stock levels.
- Three YEARS
Education
SECONDARY EDUCATION (UACE) - undefined
MUNTA ROYAL COLLEGE BOMBO
DIPLOMA OF HIGHER EDUCATION - undefined
MAKERERE BUSINESS SCHOOL
No Degree - Hospitality Management
Makerere University of Business
Kampala,UgandaSkills
- Interpersonal skills
- English language
- Strong organizational and multitasking skills
- Flexible schedule
- Customer service
- Cleaning
- Teamwork and collaboration
- Positive attitude
- Adaptability and flexibility
- Following instructions
- Attention to detail
- Product knowledge
Certification
- Certificate in F&B Service and Operations HOSPITALITY UNILIVER FOOD SOLUTIONS ACADEMY JULY-2019 - SEPT-2019 96
- HAZARD ANALYSIS CRITICAL CONTOL POINT(HACCP) CERTIFICATE FOOD SAFETY AND HACCP YMCA INSTITUTE OF HIGHER EDUCATION OCT-2019 - JAN-2020 97%
Certificates and Awards
Recognized as Employee of the Month for exemplary dedication to maintaining high service standards and teamwork.
Accomplishments
Employee of the month at Qacc
Languages
English
Bilingual or Proficient (C2)
Timeline
Team Member
Go Crispy Restaurant Fast Foods
11.2025 - Current
Kitchen Staff Member
QACC
05.2022 - 10.2025
F&B JUNIOR PORTER
Uganda Duty Free company
03.2020 - 02.2022
SECONDARY EDUCATION (UACE) - undefined
MUNTA ROYAL COLLEGE BOMBO
DIPLOMA OF HIGHER EDUCATION - undefined
MAKERERE BUSINESS SCHOOL
No Degree - Hospitality Management
Makerere University of Business