Shafiha Masarrat
St Louis,MO
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Business Analyst
Eficens Systems INC
08.2021 - Current
- Gathered and analyzed the requirements and provided high level estimates during project initiation phase for the Payer Management and Employee Payments
- Prepared Functional specifications, Traceability matrices and typical deliverables for the Payer Management system
- Prepared, scheduled, and led meetings between technical resources and project manager, resulting in more e client and productive meetings with fewer follow up questions and communications
- Exposure and knowledge of payroll service development and coordinated with developers, project managers and testers
- Implemented code according to coding standards and Created AngularJS4 Controller Which Isolate scopes perform operations
- Writing clean, functional code on the back-end using Java, Spring Boot, SQL, Oracle DB for various modules like Data Service, API layer and Business Layer
- Actively participated in Sprint Review to ensure that the Definition of Done (DoD) criteria is met for each user story.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
Process Associate/ Accounts Receivable/ Order to Cash
Genpact
04.2018 - 12.2018
- Auditing multiple controls for various countries basis defined frequency and validating
- For any unavoidable downgrades, working on remediation/ corrective plans with stake holders and global teams to avoid potential downgrades for other regions with similar risks
- Identifying gaps in process and aligning with internal documentation, policies and coming up with best solution to avoid future failures
- Transition of reporting activities pertaining to Accounts Receivable and preparation of SOPs and Work instructions
- Responsible for management of high-risk countries involving weekly, monthly, and quarterly AR reporting
- Identifying waste in process of reporting and audits and eliminating it and practicing continuous improvement
- Managing ageing reports, provision of bad debts, AR summaries, CCR reconciliations using SAP & other analytics tools
- Attending various month-end AR close calls, Credit committee meetings to determine any obstacles to smooth month end close and proactively working on resolving them
- As part of Continuous improvement, logging-in ideas in tool to improve efficiency of activities/ controls
- Control owner for various Accounts receivable related finance controls and validating in SAP and consolidating necessary documentation.
- Followed up overdue payments and payment plans from clients to establish good cash flow.
Tax Consultant
Deloitte
06.2015 - 12.2017
- Have experience in Correspondence and compliance with clients, maintenance and updating of client records in internal system
- Preparation of monthly invoices to be billed to clients
- Scheduling tax briefings with tax consultants and clients
- Worked as Resource manager for year, assigned work to team members and followed up with them if work had not been completed on time
- Out of scope requests booked In work ow tool for UK teams approval on Shell
- Worked on ling Form 4868 extensions for all assignees on Schneider Electric
- Billing project - UNIVAR INC: Worked on preparation of invoice for year 2016
- Data maintenance and cleanup process once services to client for year were delivered
- Updating Shut Services in tracker for assignees who are no more eligible for availing Deloitte services
- Coordinate with managers and arrange for team meetings
- Run different reports for checking accuracy of work done.
Education
MBA - Advanced Accounting And Management
Webster University
St Louis, MO05.2021
Master of Science - Information Technology Project Management
Webster University
St Louis, MO05.2021
Skills
- Project Management
- Microsoft Office Suite
- Process Optimization
- Business Requirements
- Administration and Management
- Business Processes and Procedures
- SAP
- Agile and Scrum Environments
- Pivot Tables
Timeline
Business Analyst
Eficens Systems INC
08.2021 - Current
Process Associate/ Accounts Receivable/ Order to Cash
Genpact
04.2018 - 12.2018
Tax Consultant
Deloitte
06.2015 - 12.2017
MBA - Advanced Accounting And Management
Webster University
Master of Science - Information Technology Project Management
Webster University
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