Shafon Greene
The Bronx,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Spa Receptionist
Glowbar
Manhattan, New York
11.2021 - 09.2024
- Greeted customers and answered inquiries in a friendly and helpful manner.
- Assisted with scheduling appointments, verifying client information, and taking payments.
- Provided clients with information on spa services, packages, and promotions.
- Maintained accurate records of customer visits and transactions utilizing computerized system.
- Kept reception area clean, organized, and stocked with necessary supplies.
- Managed front desk operations including phone calls, emails, and other correspondence.
- Developed relationships with clients to ensure repeat business by providing excellent customer service.
- Processed daily sales reports to track inventory levels of products and supplies.
- Ensured all areas of the spa were properly cleaned before opening for the day.
- Resolved customer complaints quickly and efficiently in order to maintain high levels of satisfaction.
Food Handler
Just Salad
Manhattan , NY
08.2018 - 11.2021
- Greeted guests in a friendly and welcoming manner.
- Cleaned and sanitized food preparation areas, equipment, utensils, dishes and silverware.
- Prepared ingredients for use in menu items such as salads, entrees, soups and desserts.
- Stocked supplies such as food items, beverages and paper goods.
- Organized storage areas to ensure that inventory was properly rotated according to expiration dates.
- Followed health and safety standards for proper food handling techniques.
- Maintained a safe working environment by adhering to all sanitation protocols.
- Operated kitchen equipment including slicers, mixers, grinders and blenders.
- Inspected kitchen equipment for cleanliness prior to use.
- Demonstrated knowledge of menu items in order to answer customer questions accurately.
- Received orders from customers in person or over the phone and entered them into the POS system correctly.
- Packaged take-out orders with appropriate condiments and sides when necessary.
Cashier
Bed Bath & Beyond
Manhattan, NY
09.2014 - 08.2018
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Education
High School Diploma -
John V. Lindsay Wildcat Academy Charter School
The Bronx, NY06-2014
Skills
- Customer Service
- Inventory Control
- Administrative Support
- Verbal Communication
- Computer Literacy
- Computer Proficiency
- Interpersonal Skills
- Problem-solving abilities
Timeline
Spa Receptionist
Glowbar
11.2021 - 09.2024
Food Handler
Just Salad
08.2018 - 11.2021
Cashier
Bed Bath & Beyond
09.2014 - 08.2018
High School Diploma -
John V. Lindsay Wildcat Academy Charter School
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