Summary
Overview
Work History
Education
Skills
Systems
Timeline
Generic

SHAFON THOMAS

GIBSONTON,FL

Summary

Performance driven and results oriented Lead Dental Assistant with more than 17 years progressive experience providing comprehensive dental assistance with an assortment of dental procedures including but not limited to routine cleanings, extractions, impressions, implants, Invisalign and Celera. Dedicated to patient safety and comfort during dental exams and procedures. Leader of Continuous Improvement initiatives maximizing compliance, operational productivity, efficiency and profitability. Recognized for attention to detail, high learning agility, and ability to think outside of the box.

Overview

21
21
years of professional experience

Work History

Dental Assistant

Heartland Dental
08.2021 - 01.2024
  • Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
  • Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.

Lead Dental Assistant

Dentists of Riverview
02.2019 - 03.2020
  • Assist Doctors with various dental procedures including but not limited to: implants, endontic treatments, full mouth extractions, Invisalign and Cerec
  • Maintain back office equipment and ensure supplies are stocked and prepared for use
  • Provide directions to Patient Care Coordinators (PCCs) to ensure smooth patient flow and the highest level of patient care
  • Train new hires and assistants on site's software sytems and related procedures
  • Assist with laboratory duties (i.e., impressions for diagnostic casts, polish and buff crowns)
  • Recognize and respond to dental emergencies and respond accordingly.

Lead Dental Assistant

Coast Dental
03.2008 - 02.2019
  • Assist Doctors with various dental procedures including but not limited to: implants, endontic treatments, full mouth extractions, Invisalign, and Celera
  • Prepare and maintain dental and office equipment in compliance with Corporate policies and procedures
  • Train new hires and assistants on Coast's official software sytems and related procedures
  • Assist with laboratory duties (i.e., impressions for diagnostic casts, polish and buff crowns)
  • Recognize and respond to dental emergencies and respond accordingly
  • Effectively utilize EagleSoft system for patient follow-up services
  • Maintain professional and comfortable working environment within office team
  • Understand and abide by HIPPA regulations and maintain patient confidentiality
  • Maintain a constant line of communication with the Office Manager to establish monetary goals and address insurance concerns
  • Ensure all PCCs communicate the complete treatment plan to be rendered along with financial obligation to the patient prior to initiating service
  • Assist front desk personnel as needed as well as manage budget for office inventory.

Lead Dental Assistant

Childer's Dental
06.2003 - 12.2007
  • Provided oversight of the back office
  • Assisted multiple Doctors with various adult and pediatric dental procedures
  • Coordinated treatment plans for patients
  • Served as Trainer to new hires and back office personnel
  • Created and communicated personnel schedules
  • Resolved patient disputes (billing and personnel)
  • Processed payment for patient services
  • Maintained budget for office supplies.

Education

Erwin Hi-Tec
Tampa, FL

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Brewster Technical Center

College Preparatory, Diploma - undefined

Miami Jackson Senior High School

Associate of Science - Dental Hygiene

St Petersburg College
St Petersburg, FL
05.2001 -

Skills

Oral Hygiene Careundefined

Systems

  • Dentrix
  • EagleSoft
  • PayCom
  • MS Office Suite

Timeline

Dental Assistant

Heartland Dental
08.2021 - 01.2024

Lead Dental Assistant

Dentists of Riverview
02.2019 - 03.2020

Lead Dental Assistant

Coast Dental
03.2008 - 02.2019

Lead Dental Assistant

Childer's Dental
06.2003 - 12.2007

Associate of Science - Dental Hygiene

St Petersburg College
05.2001 -

Erwin Hi-Tec

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Brewster Technical Center

College Preparatory, Diploma - undefined

Miami Jackson Senior High School

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