Summary
Overview
Work History
Education
Skills
Qualifications
Timeline
Generic
Shafona Overton

Shafona Overton

Milwaukee,WI

Summary

Compassionate care professional with 15 years of experience supporting children, youth, and individuals with disabilities across educational, home, and crisis environments. Proficient in personal care, behavior support, respite services, and trauma-informed care. DPI-certified special education assistant with a background as a foster parent. Focused on delivering person-centered care that prioritizes dignity, safety, and well-being.

Overview

14
14
years of professional experience

Work History

Special Education Assistant / Parent Coordinator

Milwaukee Public Schools
Milwaukee, WI
02.2012 - Current
  • Provide academic and behavioral support for students with special needs (DPI certified).
  • Act as a liaison between families and school staff to improve communication and trust.
  • Coordinate IEPs, assist with crisis intervention, and ensure compliance with education plans.
  • Organize family engagement events including Open House and Parent-Teacher Conferences.

Personal Care Worker (PCW)

IRIS Program & MQH Health Care
Milwaukee, WI
06.2018 - 10.2024
  • Provide in-home personal care and support for individuals with physical and developmental disabilities.
  • Assist with bathing, grooming, mobility, meal preparation, and medication reminders.
  • Promote independent living while following personalized care plans.
  • Maintain daily logs and communicate with families and care coordinators.

CCS/Crisis Stabilizer

Inspire MKE
Milwaukee, WI
06.2022 - 10.2024
  • Delivered crisis stabilization services for youth and adults enrolled in CCS.
  • Provided one-on-one support, safety planning, and de-escalation services.
  • Collaborated with clinicians and families to implement personalized service plans.

Education

Associate Degree - Criminal Justice

Sanford-Brown Institute
West Allis, WI
06.2007

Skills

  • Crisis intervention
  • IEP coordination
  • Behavioral support
  • Data documentation
  • Family communication
  • Personal care

Qualifications

  • DPI-Certified Special Education Assistant
  • CPR , CPI Certified, and National Respite Care Provider Training (RCAW)

Timeline

CCS/Crisis Stabilizer

Inspire MKE
06.2022 - 10.2024

Personal Care Worker (PCW)

IRIS Program & MQH Health Care
06.2018 - 10.2024

Special Education Assistant / Parent Coordinator

Milwaukee Public Schools
02.2012 - Current

Associate Degree - Criminal Justice

Sanford-Brown Institute

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