Shagnik Nandi
Summary
Tech-savvy Computer Lab Assistant with proficiency in database analysis, troubleshooting and hardware and software upgrades. Reliable and responsible with a commitment to maintaining all lab computers and keeping the computer lab clean and safe. Over 2 years of experience serving as a Media Lab Assistant.
Overview
1
1
year of professional experience
Work History
Media Lab Staff
Reich College Of Education
09.2022 - Current
- Handled lab equipment, cleaned keyboards, monitors and disk drives.
- Supported all computer lab operations.
- Provided instruction to all lab users on proper use of all equipment.
- Diagnosed hardware problems and fixed faults or contacted appropriate repair service.
- Configured hardware, devices, and software to set up work stations for employees.
- Monitored systems in operation and quickly troubleshot errors.
- Responded to customer inquiries and provided technical assistance over phone and in person.
Education
Bachelor of Arts - English
Appalachian State University
Boone05.2025
Skills
- Leadership
- Problem-Solving
- Creativity
- Teamwork
- Attention to detail
- Communication
- Computer Proficient
- Good Telephone Etiquette
- Active Listening
- Supervision and Leadership
- Analytical and Critical Thinking
- Computer Skills
Country
United States
Roles And Responsibilities
- Troubleshot and resolved user and hardware issues in a timely manner
- Managed lab inventory, including ordering and stocking supplies
- Provided technical support to students and faculty
Timeline
Media Lab Staff
Reich College Of Education
09.2022 - Current
Bachelor of Arts - English
Appalachian State University
Similar Profiles
Sam SiplingSam Sipling
Intern at Appalachian State University- Reich College Of EducationIntern at Appalachian State University- Reich College Of Education
Adison SpiveyAdison Spivey
Graduate Assistant at Appalachian State University- Reich College Of EducationGraduate Assistant at Appalachian State University- Reich College Of Education
Rachel Nave-LewisRachel Nave-Lewis
Assistant Director Curriculum & Instruction GU at Appalachian State University- Reich College Of EducationAssistant Director Curriculum & Instruction GU at Appalachian State University- Reich College Of Education
Louise BrandtLouise Brandt
Lab Instructor & Social Media at Tijon Fragrance Lab & Boutique. Ecommerce SoftwareLab Instructor & Social Media at Tijon Fragrance Lab & Boutique. Ecommerce Software
Jacob WagnerJacob Wagner
Media Lab Technician at BioMerieuxMedia Lab Technician at BioMerieux