Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
Websites
Timeline
Generic

Shagoofa Noori

Liberty,MO

Summary

Dynamic Commercial Advisor with a proven track record at Umb Financial Corp, excelling in forecasting and proposal writing. Leveraged industry expertise and presentation skills to enhance sales strategies, achieving significant profitability growth. Adept in customer service management and operations, I've successfully mentored staff and negotiated key partnerships, driving organizational development and competitive positioning. Strategic Commercial Advisor known for high productivity and efficient task completion. Possess specialized skills in market analysis, contract negotiation, and risk management. Excel in communication, problem-solving, and strategic planning, ensuring success in navigating complex commercial environments.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Commercial Advisor

Umb Financial Corp
Kansas City, MO
06.2014 - Current
  • Developed and implemented commercial strategies to maximize sales and profitability.
  • Conducted financial analysis of potential clients, including creditworthiness assessments and cash flow projections.
  • Managed customer interactions to ensure satisfaction and successful resolution of disputes.
  • Negotiated contracts with vendors for the purchase of goods and services.
  • Created presentations to showcase product features and benefits in order to increase sales.
  • Provided technical advice on products or services that meet customer requirements.
  • Established relationships with key partners in the industry to identify potential opportunities for growth.
  • Coordinated with internal departments such as finance, legal, operations., in order to ensure compliance with applicable laws and regulations.
  • Participated in meetings with suppliers regarding price negotiations and contract terms.
  • Maintained records of all transactions related to sales or purchases made by customers or vendors.
  • Implemented commercial strategies established by company objectives targeting growth opportunities.
  • Hosted and attended community outreach events to attract new clients and extend corporate brand.
  • Coordinated with internal teams and external stakeholders to support business growth through development of new features.

Administrative Assistant

Catholic Community Services
Kansas City, KS
01.2000 - 01.2005
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
  • Created travel arrangements for senior managers according to their requirements.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Processed invoices for payment using accounting software applications.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Prepared expense reports on behalf of executives in accordance with company policies and procedures.
  • Conducted research online utilizing search engines such as Google or Yahoo!.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Scheduled appointments between clients and customers and internal staff members.
  • Developed project plans for various tasks assigned by upper management.
  • Managed database systems containing customer contact information.
  • Answered questions from customers regarding products and services offered by the company.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Directed customer inquiries to appropriate department personnel.
  • Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
  • Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
  • Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
  • Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.

Education

High School Diploma -

Bishop Ward High School
Kansas City, KS
05-2003

Skills

  • Proposal writing
  • Forecasting
  • Industry expertise
  • Pricing strategy
  • Key performance indicators
  • Competitive analysis
  • Presentation skills
  • Negotiation
  • Solution implementation
  • Data analytics
  • Staff mentoring
  • Customer service management
  • Operations management
  • Organizational development

Affiliations

  • walking
  • classic dance
  • swimming

Languages

English
Professional
Persian
Professional
Hindi
Professional
Urdu
Professional
Arabic
Elementary

Accomplishments

  • Senior Class Honor Roll Student
  • Senior Class President 2003
  • Top Performer/Attendance/Attitude Award

Certification

  • High School Diploma
  • Customer Service /Admin Certificate
  • Excel/Work/Outlook Completion Certificate

Timeline

Commercial Advisor

Umb Financial Corp
06.2014 - Current

Administrative Assistant

Catholic Community Services
01.2000 - 01.2005

High School Diploma -

Bishop Ward High School
Shagoofa Noori