Summary
Work History
Education
Skills
Languages
Timeline
Generic

SHAH SAKI

Summary


Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.

Work History

Customer Service Representative

Local Store
11.2024 - 04.2025
  • Resolved customer complaints promptly, fostering positive relationships and loyalty.
  • Assisted customers with inquiries and product selection to enhance satisfaction.
  • Maintained store cleanliness and organization to create an inviting shopping environment.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

Gratuated From College -

SCHOOLARSHOME
SYLHET,BANGLADESH
01-2021

Skills

  • Customer service
  • Active listening
  • Data entry
  • Critical thinking
  • Customer relations
  • Problem resolution
  • Relationship building
  • Call center experience
  • Computer proficiency
  • Customer satisfaction measurement
  • Scheduling
  • Call management
  • Paperwork processing
  • Appointment scheduling
  • Documentation
  • Team development
  • Data collection

Languages

Hindi
Full Professional
English
Full Professional

Timeline

Customer Service Representative

Local Store
11.2024 - 04.2025

Gratuated From College -

SCHOOLARSHOME