Shahab Golrokh Sangjouei
Owasso,OK
Summary
After those years, now i know my word's power and i believe my skill and trusting my confidence which is came from the educations ,experience and hard work;
looking forward to be better everyday and learning more to bring the best version of my self base of my ability, respect to the people and believing the god .
Overview
13
13
years of professional experience
Work History
Service and Installation
Amini's Galeriya
03.2024 - 07.2024
- Established a loyal clientele through excellent communication skills, personalized service, and attention to detail in addressing client needs.
- Added raw materials, monomers, inhibitors, reactants, biocides and surfactants to produce [Product or Service].
- Coordinated installation services for customers, ensuring seamless delivery and setup of appliances.
- Provided exceptional service to clients by accurately interpreting blueprints, schematics, and technical documents for proper installation procedures.
Supervisor of Construction Company
Can Group
02.2020 - 04.2022
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Salesman
Ready 2 Eat
06.2019 - 01.2020
- Developed strong client relationships through consistent communication and exceptional customer service.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales by offering advice on purchases and promoting additional products.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
Supervisor of Construction Company
Can Group
03.2017 - 06.2019
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Restaurant Manager (part Time)
Illegal Burger
12.2017 - 07.2018
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
Waiter (part Time)
Crave
12.2016 - 11.2017
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Salesman
Sina Shop
03.2014 - 07.2016
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Negotiated prices, terms of sales and service agreements.
Customer Service and Advertising
Ariya Hair Implant and Skin Care
01.2012 - 01.2014
- Provided exceptional support for customers, leading to increased loyalty and repeat business.
- Handled escalated customer complaints professionally, working towards mutually agreeable resolutions while preserving the company''s reputation.
- Enhanced customer satisfaction by efficiently resolving inquiries and addressing concerns in a timely manner.
- Supported management in decision-making processes by providing detailed reports on operational activities and performance outcomes.
Education
BBA - Business Management
University of Kooshyar
Iran, Rasht03.2015
BBA - Customs Management
University of Kooshyar
Iran, Rasht03.2013
Skills
- Color consultation services
- Worksite Cleanliness Standards
- Rhythm and Timing
- Search and recovery strategies
- Customer and Service-Oriented
- Service and Parts Teams Management
Languages
English
Full Professional
Spanish
Limited Working
Persian
Native or Bilingual
Timeline
Service and Installation
Amini's Galeriya
03.2024 - 07.2024
Supervisor of Construction Company
Can Group
02.2020 - 04.2022
Salesman
Ready 2 Eat
06.2019 - 01.2020
Restaurant Manager (part Time)
Illegal Burger
12.2017 - 07.2018
Supervisor of Construction Company
Can Group
03.2017 - 06.2019
Waiter (part Time)
Crave
12.2016 - 11.2017
Salesman
Sina Shop
03.2014 - 07.2016
Customer Service and Advertising
Ariya Hair Implant and Skin Care
01.2012 - 01.2014
BBA - Business Management
University of Kooshyar
BBA - Customs Management
University of Kooshyar
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