Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Senior Data Analyst
SIRVA
04.2021 - Current
Developed Forecast Model to gauge the volumes across various categories (Program, Service) and the time utilized to work on a Program/Service for consultants across Clients.
Developed Client Services Production Plan Dashboard highlighting the Survey scores and Data Completeness and Accuracy % for all active Consultants, which is used to calculate the Annual Payout (Bonus)
Analyzed and Developed Client Strategic Partner Dashboard encompassing Trends, Distribution and Utilization of Volume and Cost, helping the CSP team to gauge real time info on them and prepare RFP for future client deals.
Collaborated on the Data Governance project, which included building an MS Power App as data collection system and other strategies to optimize data efficiency and data quality.
Designed Control API reports as part of Data Governance Project to check on data flow across all Service lines, resulting in improvisation of overall Data Quality by 20%.
Created 2 SCM dashboards, automating 22 scheduled and 2 manual dashboards, increasing the productivity of 2 departments by over 5%.
Developed Global Survey Dashboard encompassing the details related to all active Client Surveys, which helps in preparing Financial SLAs and give real time info related to Client Survey scores.
Created Spend and Revenue Analytics detailing the Spend by Supplier and Average Revenue per customer by client, helping the Senior Management to take stock of the company health on a monthly/quarterly basis.
Data Analyst/Client Data Specialist (FMR LLC)
BGRS
10.2014 - 03.2019
Developed and Maintained Client Review Dashboard using data models and Power Pivots resulting an increase in productivity by 20%
Built Data Integrity reports across various sections of reporting to check the key data points being missed while setting up files, which resulted in better data quality and greater efficiency of data flow.
Liaise with the Client Account Director to set up SLAs and manage them with reporting solutions, which resulted in making sure the SLAs are met.
Updated and developed scripts and queries to extract and analyze data from multiple sources.
Generated ad-hoc reports to evaluate specific business requirements.
Mentored a team of 3 on various reporting solutions to maintain more than 200 scheduled/on demand reports, resulting an increase in productivity by 20%
Data Analyst (HP)
BGRS
05.2011 - 09.2014
Prepared and presented analytical data and recommendations to HP executive management.
Automated the HP Executive Summary excel dashboard in collaboration with cross functional teams to achieve an increase in productivity of 30%.
Managed the development and delivery of all internal and external standard and ad hoc reporting.
Analyzed, documented, and reported Premier Survey results to improve customer communication processes.
Continuously assessed current reporting techniques and developed improvements to boost accuracy.
Reporting Analyst
Accenture
11.2006 - 04.2011
Understanding the client requirements by studying functional requirement.
Provide analytical support to a business unit, segment or function by maintaining, analyzing and reporting data.
Build SQL query in Oracle and in Cognos 8, design change an existing query as per user requirement
Adhering to the SLA between the Client and Accenture
Troubleshooting the Customer queries
Monitoring the Portals
Managed guidelines for calculations for metrics and analysis.