Shahadah Baldwin
Philadelphia,PA
Summary
Proven Office Assistant and Healthcare Technician with a track record of enhancing office and patient care efficiency at D&S Brilliant Minds and General Healthcare Resources Inc. Expert in data entry and maintaining HIPAA compliance, demonstrating exceptional time management and a positive attitude. Achieved streamlined operations by improving document processing and patient information accuracy.
Professional office support specialist with proven ability to manage administrative tasks efficiently and enhance workplace productivity. Strong focus on team collaboration, with adaptability to meet changing needs. Known for reliability, effective communication, and proficiency in scheduling, data management, and customer service, ensuring smooth operations and achieving results.
Overview
3
3
years of professional experience
Work History
Office Assistant
D&S Brilliant Minds
07.2023 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Expedited document processing with accurate data entry and timely filing.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Answer phone calls with excellent phone etiquette, directing inquiries to appropriate personnel
- Manage office files and documentation, ensuring all records are organized and easily accessible
- Provide customer support by addressing inquiries and resolving issues in a timely manner
- Assist with scheduling appointments and managing calendars for staff members
Healthcare Technician
General Healthcare Resources Inc.
09.2021 - 11.2023
- Assist obtaining release of information forms
- Improved patient care by accurately recording and communicating vital signs to medical staff.
- Streamlined communication between healthcare team members, ensuring prompt attention to patient needs and concerns.
- Maintained accurate patient charts and medical records.
- Utilized medical software to document and track
Education
Academy Park Highschool
Sharon Hill, PA06.2014
Skills
- Customer service
- Positive attitude
- Time management
- Data entry
- Verbal communication
- Bookkeeping
- Written and verbal communication
- HIPAA compliance
- Paperwork processing
- Scheduling appointments
Timeline
Office Assistant
D&S Brilliant Minds
07.2023 - Current
Healthcare Technician
General Healthcare Resources Inc.
09.2021 - 11.2023
Academy Park Highschool
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