Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shahadi Kirwan

Mattapan,MA

Summary

I am an individual who thrives in environments of inclusivity, diversity and team productivity. I use my customer service skills to create significantly enhanced teams that drive productivity and compliance. My proactive approach and collaboration skills led to streamlined operations and improved customer satisfaction. My background spans from culinary arts to lawn care, showcasing versatility and a commitment to excellence.

Overview

13
13
years of professional experience

Work History

Soap Maker

Laurore Organiques
Brighton , MA
02.2021 - Current
  • Collaborated positively with peers and other staff members to maintain friendly, supportive, and cooperative work atmosphere.
  • Kept work and common areas neat and organized to maximize productivity, alleviate potential accidents and promote professional workspace.
  • Identified issues and solutions to eliminate backlog and maximize workflows.
  • Approached and solved problems with initiative and sound judgment.
  • Listened to customer requests and specifications and made suggestions to appropriately fulfill needs.
  • Organized files and records and handled other support tasks, freeing up managers to take on more pressing responsibilities.
  • Delivered exceptional customer service to bolster strong relationships and build positive experiences.

Shift Leader

Pavement Coffeehouse
Cambridge, MA
09.2011 - Current
  • Scheduled employee breaks according to labor laws and company policy.
  • Used administrative and operational expertise to help team meet deadlines and long-term objectives.
  • Monitored compliance with health and safety regulations during shifts.
  • Assessed team performance to encourage productivity.
  • Delegated tasks to encourage teamwork during shifts and comply with company standards
  • Conducted cash handling procedures, such as counting registers and making deposits.

Cook

Papa Gino's
Hyde Park, MA
01.2015 - 07.2016
  • Readied ingredients in advance to expedite on-demand orders and recipes.
  • Operated griddle to melt, toast or fry different items.
  • Oversaw proper storage of perishable items to maintain freshness and prevent spoilage.
  • Cross-trained to fill in for absent team members and cover kitchen needs.
  • Presented visually appealing plates that showcased both creativity and attention to detail.
  • Met kitchen demands with good prioritization skills to work on multiple orders at once.
  • Worked on multiple orders simultaneously to handle demand.
  • Prepared pizza dough by mixing ingredients and kneading to achieve desired consistency.
  • Followed specific recipes and methods to prepare specialty foods.
  • Ensured cleanliness of work area by wiping down surfaces, washing utensils, and sweeping floors regularly.
  • Removed finished pizzas from oven promptly upon completion of baking time.
  • Created specialty pizzas for seasonal and promotional needs.

Landscaper

Self Employed Web
Boston, MA
04.2014 - 01.2016
  • Achieved lawn care objectives safely by applying appropriate chemical solutions, green solutions, and fertilizers.
  • Communicated effectively with clients to ensure satisfaction with lawn care services.
  • Operated lawn care machinery, including riding mowers, push mowers, weed whackers, and blowers.
  • Employed water-efficient lawn care practices to conserve resources.
  • Operated a variety of lawn care equipment safely and efficiently.
  • Ensured proper maintenance of all lawn care equipment through regular cleaning and routine inspections.
  • Conducted basic maintenance and repairs on lawn care equipment.

Education

Randolph High School
Randolph, MA
06-2011

Massasoit Community College
Brockton, MA

Skills

  • Microsoft office
  • Teamwork and collaboration
  • Basic math
  • Supervision and leadership
  • Multitasking Abilities
  • Customer service
  • POS Systems
  • Team management
  • FLUENT IN English
  • Organizational skills
  • Leadership

Timeline

Soap Maker

Laurore Organiques
02.2021 - Current

Cook

Papa Gino's
01.2015 - 07.2016

Landscaper

Self Employed Web
04.2014 - 01.2016

Shift Leader

Pavement Coffeehouse
09.2011 - Current

Randolph High School

Massasoit Community College

Similar Profiles

CREATE PROFILE
Shahadi Kirwan