Shahala Sheikh

Airport Platform Tools : Turn Tool, AutoPALL, and EVA 2.0, used by airline staff and flight crews.

• Conduct end-to-end manual and automated validation of operational applications, ensuring product functionality aligns with defined business requirements.

• Collaborate with Product Owners and development teams to refine backlog items, clarify acceptance criteria, and support Agile sprint planning activities.

• Led development of the first automation framework for the Turn Tool application using Robot Framework, reducing regression execution time by 30%.

Perform API testing and backend validation using Postman and SQL to ensure reliable integrations and data accuracy across operational systems.

• Work cross-functionally with Digital, Check-in, ODS, and DevOps teams to support product delivery and ensure successful feature rollouts.

• Support User Acceptance Testing (UAT) by working with business users and operational teams to validate features against business requirements.

• Assist with release coordination and product delivery, improving communication between QA, development, and product teams.

Client: Al-Futtaim LLC (Automotive Digital Platform – Toyota, Lexus, Honda, BYD and Tesla)

• Led test automation initiatives for key modules including pricing, financing, and campaigns, reducing testing time by 30% and increasing test coverage by 40% using Selenium.

• Performed API and database validation to test integrations with SAP-C4C CRM systems and payment gateways (Apple Pay, Samsung Pay), achieving 95% transaction accuracy and ensuring compliance with security standards.

• Collaborated with Agile delivery teams, developers, and business stakeholders to ensure QA alignment, early defect detection, and consistent release quality.

• Mentored QA engineers through peer reviews and knowledge sharing, strengthening automation capabilities and testing best practices across the team.