Shahan Zafar
Hempstead,NY
Summary
Motivated and dependable individual seeking an entry-level position to gain hands-on experience in a customer-focused environment. Eager to contribute to team success through hard work, attention to detail, and a positive attitude. Committed to learning and growing within a fast-paced workplace.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Audio/Visual Operations
Nassau College
09.2024 - 05.2025
- Conducted equipment checks for over 40+ devices to ensure functionality of TVs, adapters, and related devices, documenting results in detailed checklists
- Received training to troubleshoot and resolve issues, including replacing cables, updating settings, and preforming software updates, demonstrating technical proficiency and problem-solving skills.
Operations Assistant
Campus Life Center
08.2024 - 05.2025
- Solved problems timely and effectively, ensuring customer satisfaction.
- Managed day-to-day department operations with effective workflow coordination.
- Assisted operations manager with planning of routine operations and special projects.
- Supported daily operations by organizing office spaces for maximum functionality and ease of use.
Shift Leader
Carvel
02.2021 - 06.2024
- Enhanced teamwork abilities by working closely with coworkers to manage daily operations.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
Education
Associate of Arts -
Nassau Community College
Garden City, NY05-2028
Skills
- Problem-solving
- Customer service
- Teamwork and collaboration
- Friendly, positive attitude
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
Certification
Verizon Cloud Platform - Forage, 09/24
Leadership Experience
Peer Mentor – Student Success Program
Nassau Community College | Jan 2025 – Present
Provided academic and personal support to first-year students adjusting to college life.
Led weekly check-ins and facilitated study groups during exam weeks.
Offered guidance on time management, goal setting, and campus resources
Event Coordinator – Food Drive
Center for Islamic Studies Queens, NY | November 2023 – December 2023
Took initiative to lead the planning and promotion of the church's annual holiday food drive.
Delegated roles, organized donation logistics, and collaborated with local food banks.
Collected over 500 food items, supporting more than 50 families in need.
Timeline
Audio/Visual Operations
Nassau College
09.2024 - 05.2025
Operations Assistant
Campus Life Center
08.2024 - 05.2025
Shift Leader
Carvel
02.2021 - 06.2024
Associate of Arts -
Nassau Community College
Similar Profiles
Virginia OttVirginia Ott
Adjunct Professor of Nursing at Farmingdale State College and Nassau Community CollegeAdjunct Professor of Nursing at Farmingdale State College and Nassau Community College
JORDON CLYDE GROOMJORDON CLYDE GROOM
Student Trustee, Board of Trustees at Nassau Community CollegeStudent Trustee, Board of Trustees at Nassau Community College
Mehmet SanliMehmet Sanli
Adjunct Associate Professor at Nassau Community CollegeAdjunct Associate Professor at Nassau Community College
Kyia CallowayKyia Calloway
Barista at Starbucks Cafe, Moore College of Art & DesignBarista at Starbucks Cafe, Moore College of Art & Design
Isaiah AntoineIsaiah Antoine
Vehicle Porter at Chevrolet MotorsVehicle Porter at Chevrolet Motors