Hi, I’m
Shaharra Rollins-Robinson
Philadelphia,PA
Summary
Elevating urban landscapes through art, I spearheaded projects at Mural Arts Philadelphia, enhancing community spaces and engagement. My expertise in digital illustration and client communication led to significant brand exposure and accolades. Collaborative and creative, I excel in transforming visions into impactful public art, demonstrating a blend of technical skill and cultural sensitivity.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
14
years of professional experience
1
Certification
Work History
Mural Arts Philadelphia
Mural Artist
06.2020 - Current
Job overview
- Established a reputation for timely project completion by consistently meeting deadlines while maintaining high-quality work.
- Developed unique artistic concepts, contributing to a diverse portfolio of completed projects.
- Gained exposure for personal brand as an artist through social media platforms showcasing completed works and engaging content related to the mural creation process.
- Increased local art appreciation by hosting workshops and demonstrations on mural creation techniques.
- Continuously refined artistic skills through ongoing professional development, attending workshops or conferences related to mural artistry and staying abreast of industry trends.
- Received numerous accolades and recognition for exceptional craftsmanship, creativity, and dedication to the arts community.
- Enhanced community engagement by designing and executing visually appealing murals for public spaces.
- Contributed to community revitalization efforts through the beautification of urban spaces with vibrant artwork.
- Strengthened client relationships through effective communication and project management skills.
- Collaborated with clients to create custom mural designs that aligned with their vision and objectives.
- Facilitated safe work environments by adhering to proper safety practices and compliance with local regulations while working on large-scale projects.
- Maximized budget efficiency without compromising quality through skillful negotiation with vendors for materials or rentals.
- Captured cultural relevance in murals by incorporating local history, traditions, or significant events into designs when appropriate.
- Made use of materials, such as ink, watercolors, charcoal, oil, computer software, paints, and pencils to complete unique piece for customers.
- Participated in creative brainstorming sessions to develop new ideas or improve existing ones.
- Worked with clients to understand desired outcomes and requirements.
- Experimented with variety of styles and techniques to produce unique works of art.
- Developed art and design concepts.
- Participated in art exhibitions and shows to showcase work.
- Utilized digital techniques to create and enhance artwork.
- Used oil and acrylic paints, watercolors and digital media to create art pieces.
- Helped artwork meet standards of quality and accuracy.
Encore Lounge
Bartender Shift Manager
02.2011 - 01.2024
Job overview
- Developed contingency plans to manage unexpected situations without service disruption.
- Engaged with patrons to create a memorable environment, encouraging repeat visits.
- Anticipated customer needs to provide tailored recommendations and enhance satisfaction.
- Managed ordering and receiving of supplies to minimize waste and ensure availability.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Inspired team members to exceed service expectations through recognition and support.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
- Set up bar for operation, obtained cash bank, and stocked service bar.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Consistently maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Trained new bartenders on mixing techniques, customer service standards, and company policies, ensuring a high-quality experience for all guests.
- Improved customer satisfaction by delivering prompt and efficient service during busy shifts.
- Monitored compliance with local and state liquor laws, ensuring all employees were properly trained and licensed to serve alcoholic beverages.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Amazon
Driver
03.2022 - 06.2023
Job overview
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
- Obtained signatures from customers upon delivery of goods.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
- Safely transported goods across long distances, adhering strictly to traffic laws and regulations.
- Conducted daily vehicle maintenance checks, significantly reducing likelihood of on-road failures.
- Reduced delivery times with careful planning and route optimization.
- Maintained clean and organized vehicle, enhancing professional image of company.
- Participated in safety training and workshops, applying learned techniques to daily driving practices.
- Enhanced customer satisfaction by providing courteous and efficient service during deliveries.
- Adapted quickly to changing weather conditions and traffic patterns to ensure timely deliveries.
- Kept detailed logs of deliveries, mileage, and fuel consumption, contributing to accurate record-keeping.
- Utilized advanced navigation tools and technology to enhance route planning and delivery accuracy.
- Assisted in loading and unloading goods, ensuring they were securely fastened and undamaged upon arrival.
- Ensured timely and safe delivery of goods to various locations, maintaining record of punctuality and minimal incidents.
- Fostered culture of safety and compliance, leading by example and encouraging peers to follow suit.
- Improved route efficiency, leading to reduction in average delivery times.
- Reduced incidents of late deliveries by implementing effective time-management strategies.
- Drove safely in various weather and road conditions to avoid accidents.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
Catherdial Villiage
Manager Of Pub
03.2022 - 04.2023
Job overview
- Boosted employee retention rates through regular performance reviews, feedback sessions, and opportunities for professional development.
- Streamlined daily operations by training staff in efficient procedures and time management skills.
- Maintained a clean, safe, and inviting environment for patrons through regular inspections and upkeep.
- Attracted new clientele through targeted advertising campaigns, social media engagement, and creative marketing strategies.
- Implemented quality control measures to ensure consistent food preparation standards were met across all kitchen operations.
- Oversaw safety protocols during high-traffic periods ensuring adequate staffing levels during peak hours for optimal guest experience.
- Enhanced pub atmosphere by organizing regular events, live music, and themed nights.
- Collaborated with chefs to design seasonal menus offering both traditional pub fare as well as unique culinary creations tailored to the preferences of our clientele base.
- Handled customer complaints professionally and efficiently while taking proactive steps to prevent future issues from arising.
- Ensured compliance with local regulations by maintaining up-to-date licensing and certifications.
- Improved customer satisfaction by implementing new menu options and innovative service techniques.
- Optimized seating arrangements to accommodate maximum occupancy while maintaining excellent levels of customer comfort.
- Created a positive work culture by fostering open communication channels between staff members.
- Closed out cash register and prepared cashier report at close of business.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Improved customer service rankings by resolving issues quickly and accurately.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Motivated staff to perform at peak efficiency and quality.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Oversaw food preparation and monitored safety protocols.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Implemented effective inventory control systems to reduce food spoilage and waste.
Education
West Philadelphia High School48th Walnut
GED
03-2003
Skills
- Digital illustration
- Client communication
- Stenciling techniques
- Surface preparation
- Community engagement
- Environmental awareness
- Cultural sensitivity
- Color theory expertise
- Public art experience
- Site-specific artwork
- Art education background
- Creative conceptualization
- Scaffolding and lift operation
- Mixed media integration
- Artistic collaboration
- Historical art knowledge
- Weather-resistant materials
- Advanced painting techniques
- Teamwork and cooperation
- Logo creation
- Visual art creation
- Paint mixing
- Strong analytical skills
- Excellent team player
- Superior organizational skills
- Client relationships
- Client consultations
- Sales strategies
- Microsoft Office Suite
- Networking skills
- Vendor relationships
- Business management
- Merchandise display
- Art history knowledge
- Concept development
- Outlining and shading
- Presentation
- Budget management
- Complex problem solver
- Material selection
- Supply replenishment
- Composition
- Canvas
- Project design
- Technical illustration
- Painted finishes
- Microsoft Visio
- Prepress and printing
- Department development
- Creative design
- Preparing exhibits
- Gallery collaboration
Certification
- Guild Member - American Guild of Judaic Art.
- ServSafe Food Handler's Certification
- Forklift Certification
- Home Health Aide (HHA) Certification
- [State] Driver's License
- OSHA Certified
Timeline
Driver
Amazon
03.2022 - 06.2023
Manager Of Pub
Catherdial Villiage
03.2022 - 04.2023
Mural Artist
Mural Arts Philadelphia
06.2020 - Current
Bartender Shift Manager
Encore Lounge
02.2011 - 01.2024
- Guild Member - American Guild of Judaic Art.
- ServSafe Food Handler's Certification
- Forklift Certification
- Home Health Aide (HHA) Certification
- [State] Driver's License
- OSHA Certified
West Philadelphia High School
GED
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