Shahayla Callison
Lebanon,OR
Summary
Caring Dog Handler with 10 years of experience creating individual training programs to help clients manage pet behavior. Positive attitude and well-organized with strong knowledge of diverse dog breeds and temperaments.
Overview
9
9
years of professional experience
Work History
Manager/ Instructor/Dog Groomer
Best Friends Obedience & Agility School
08.2021 - Current
- Manage and supervise up to 50 dogs, reading their body language to ensure I prevent escalations and create a safe play environment
- Answer calls, customer questions, schedule appointments, and complete payments for clients all while supervising daycare dogs
- Train new employees to understand dog body language and behavior, computer system, and cleaning regimes
- Teach basic and advanced skills in private and class settings to students and their dogs, helping them create a better relationship with their pet through training.
- Evaluated dogs'' progress during training sessions, adjusting techniques according to unique temperaments and learning styles.
- Instructed owners and dogs on basic obedience commands using different techniques to match dogs' drives for reward..
- Improved dog socialization by closely monitoring playtime and encouraging positive interactions among dogs.
- Ensured timely completion of tasks by delegating responsibilities effectively among team members.
- Developed strong relationships with clients, fostering trust in the care provided for their pets.
- Set schedules for 15 staff by planning and designating shifts and hours.
Owner
Affordable Dog Grooming
07.2017 - 09.2022
- Washed animals in specialized shampoo and conditioner, to ensure clean healthy coats
- Trimmed and styled dogs coats with shears and electric clippers following detailed guidelines for specific breed cuts and customer requests
- Trimmed and dremeled pet's nails to a short but safe length
- Kept a very detailed appointment book to keep track of appointments, client notes and grooming preferences and any notes that could help me provide exceptional experience for each client
- Built strong relationships with clients and their pets to provide excellent customer service to ensure they leave happy and want to return
- Completed hiring process for bathers, including thoroughly training them in behavior to make sure they are safe handling pets and creating a calm environment for pets
- Ordered all supplies for the business such as shampoo, conditioner, shears, blades, and cleaning supplies.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed day-to-day business operations.
- Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
- Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
- Prepared pets for grooming by conducting thorough assessments of their coat condition, overall health, and temperament, ensuring an appropriate and safe approach.
- Educated clients on proper at-home pet care, strengthening their bond with their pets while promoting healthy habits between visits.
- Mastered time management skills to balance multiple appointments throughout the day while maintaining attention to detail and quality.
Owner/ Dog Trainer
Adventure K9
09.2015 - 07.2018
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Evaluated dogs'' progress during training sessions, adjusting techniques according to unique temperaments and learning styles.
- Observed dogs in various settings to determine behavioral concerns and problems.
- Evaluated animals to determine temperaments, abilities and aptitude for training.
- Consulted with owners to discuss behavioral concerns and determine final goals.
- Reduced dog behavioral issues through consistent application of positive reinforcement techniques.
- Strengthened relationships between handlers and working dogs by facilitating bonding exercises designed to build trust and mutual understanding.
Education
Diploma -
South Albany Highschool
01.2014
Skills
- Staff Training and Development
- Staff Management
- Time Management
- Detail oriented
- Team Leadership
- Complex Problem-Solving
- Patience and Empathy
- Animal handling expertise
- Creative Problem-Solving
- Animal Body Language
- Obedience training
References
- Laura Poppitz, 503-927-4699
- Shelby Tilden, 530-781-2334
- Madison Blixt, 406-438-2948
- Tyra Mattheson, 541-908-6056
Timeline
Manager/ Instructor/Dog Groomer
Best Friends Obedience & Agility School
08.2021 - Current
Owner
Affordable Dog Grooming
07.2017 - 09.2022
Owner/ Dog Trainer
Adventure K9
09.2015 - 07.2018
Diploma -
South Albany Highschool
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