Shahd Elkhateb

Provided excellent customer service to patients, physicians, nurses and other healthcare professionals in a professional manner.

· Input patient and prescription information to produce product labels and assist inprescription filling process.

· Managed the daily operations of the pharmacy including receiving orders from wholesalers, stocking shelves and preparing medication for delivery or pickup.

· Resolved customer inquiries regarding product availability, pricing, and billing issues in a timely manner.

· Trained newly hired pharmacy technicians on department policies and procedures.

· Provided guidance to pharmacy technicians on proper techniques for filling prescriptions,

compounding medications, and preparing sterile products.

· Monitored drug expiration dates to ensure safe dispensing practices were always followed.

• Mentored and trained new employees on company policies and procedures.
• Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
• Monitored team productivity and performance to support goals.
• Coached and motivated team, driving sales and delivering exceptional customer service.
• Communicated plans and actions to meet departmental goals.

• Supervised daily activities to ensure safety and engagement among campers.
• Developed and implemented creative lesson plans tailored to diverse age groups.
• Facilitated team-building exercises that fostered cooperation and communication skills.
• Trained new counselors on best practices for camper interaction and safety protocols.

• Greeted customers warmly and offered assistance.
• Helped customers find and select products.
• Kept work area clean, organized and free of clutter at all times.
• Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
• Assisted with training new employees on sales procedures.

• Excelled at operating cash registers, processing payments, and providing change accurately.
• Adhered to all safety and sanitation guidelines while handling food and beverages.
• Demonstrated skillful multitasking abilities while managing multiple tasks simultaneously within tight deadlines.
• Mastered the ability to take orders quickly and efficiently while ensuring accuracy.
• Flexibly responded to requests from customers regarding menu items or special orders in a timely manner.
• Adeptly prepared beverages such as coffee, tea, juices, shakes, and smoothies with high-quality standards.

• Provided homework assistance using specific curriculum and materials.
• Introduced creative learning strategies that catered to diverse learner needs, enhancing overall educational experience.
• Established strong rapport with parents and guardians to maintain open lines of communication regarding student progress.