Summary
Skills
Overview
Work History
Education
Affiliations
Receptionist
Shahd Abdellatif
Open To Work

Shahd Abdellatif

Orlando

Summary

Strategic and disciplined professional with 5+ years of experience in real estate operations, contract management, and process optimization. Recognized for leading automation initiatives that improve compliance, reduce risk, and drive measurable long-term financial impact. Combines analytical expertise with the precision and accountability developed through aviation training, applying a pilot’s mindset to complex business and operational challenges.

Skills

  • Real Estate Strategy
  • Commercial Portfolio Oversight
  • Process Optimization & Automation Leadership
  • Artificial Intelligence Integration
  • Strategic Project Management
  • Cross-Functional Collaboration
  • Business & Market Analysis
  • Compliance & Operational Efficiency

Overview

10
10
years of professional experience
4
4
years of post-secondary education

Work History

Real Estate Specialist

Signature Aviation
Orlando
05.2025 - Current
  • Independently oversee and manage resident lease agreements, ensuring compliance with corporate policies, financial regulations, and legal standards.
  • Draft, negotiate, and execute high-value lease agreements, exercising independent judgment and providing strategic guidance on risk and compliance.
  • Led the end-to-end COI automation project, integrating AI solutions to streamline compliance, resulting in reduced risk exposure and over $1.2M in annual savings.
  • Conduct data analysis and reporting on leasing trends, pricing, and regulatory compliance to support strategic decision-making.
  • Collaborate cross-functionally with Legal, Finance, Operations, and Resident Success to improve policies, streamline processes, and resolve disputes.
  • Provide subject matter expertise in real estate operations, representing the company in negotiations, resident escalations, and industry events.
  • Manage and evaluate resident fuel pricing requests for AvGas, aligning with revenue optimization and operational goals.
  • Lead special projects that enhance lease administration, resident satisfaction, and overall operational efficiency.

Contracts Administrator, Associate

Signature Aviation
Orlando
07.2023 - 05.2025
  • Administered and tracked permits and leases in CoStar Real Estate Manager/Virtual Premise, ensuring accuracy and compliance across Signature's network.
  • Managed ServiceNow tickets from GMs and Area Managers, supporting timely resident updates and lease changes.
  • Reviewed and collected Certificates of Insurance (COIs), working with GMs to ensure compliance with lease requirements and corporate standards.
  • Assisted with the contract approval process, ensuring variations met legal and corporate guidelines.
  • Responded to contract inquiries (rates, expiration dates, CPI, payment terms), providing documentation to Operations, Finance, Legal, and Senior Management.
  • Supported internal and external audits by providing complete and accurate contract records.

Enrollments Representative

Aerostar Training Services
Kissimmee
01.2022 - 01.2023
  • Utilized Keap CRM to identify and qualify leads, close sales, and capture customer data.
  • Educated prospects on flight training programs, FAA regulations, and compliance requirements.
  • Designed and executed marketing strategies to increase enrollments and brand awareness.

Business Developer

United Trust Bank (First Federal Bank)
Chicago
01.2019 - 01.2021
  • Developed and implemented strategies to drive mortgage sales and customer satisfaction.
  • Assisted customers with loan applications, ensuring regulatory compliance.
  • Conducted market research to identify growth opportunities.

Sales Representative

Guaranteed Rate
Chicago
01.2018 - 01.2019
  • Built and maintained client relationships to increase repeat business and loyalty.
  • Generated leads via cold calling and marketing strategies.
  • Provided tailored mortgage solutions to meet financial goals.

Bank Teller

US Bank
Park Ridge
01.2017 - 01.2018
  • Processed customer transactions, including deposits, withdrawals, and loan payments.
  • Provided customer service, answered questions, and resolved customer complaints.
  • Balanced cash drawer daily and maintained accurate records of transactions.

Sales Associate

Von Maur
Glenview
01.2016 - 01.2017
  • Greeted customers & provided excellent service to ensure a positive shopping experience.
  • Assisted customers with product selection and answered questions.
  • Processed sales transactions accurately and promoted store credit card programs.

Education

Professional Pilot Program -

L3Harris Flight Academy
08.2021 - 01/2023

Diploma -

Prospect High School
08.2013 - 06.2017

Some College (No Degree) - Aviation Administration

Liberty University
06.2019 -

Affiliations

  • Aircraft Owners and Pilots Association
  • Women in Aviation International
  • Central Florida Business Aviation Association