Shahed Helal
Harrisonburg,VA
Summary
Dynamic professional with experience at Marshalls Distribution Center, where I streamlined inventory management and fostered stakeholder relationships. Bilingual with strong customer service skills, I excel in time management and attention to detail, ensuring efficient operations and enhanced customer satisfaction in fast-paced environments. Proven ability to manage cash handling with accuracy.
Overview
2
2
years of professional experience
Work History
Associate
Marshalls Distribution Center
Bridgewater, Va
04.2022 - 09.2022
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Fast Food Worker
McDonald’s
Harrisonburg, VA
05.2020 - 12.2021
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
- Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.
- Managed cash register transactions, balancing the till at the end of each shift with consistent accuracy.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
Education
Associate Degree In Nursing - Nursing
Blue Ridge Community College
Weyers Cave, VACertified Medical Assistant - Nursing
Blue Ridge Community College
Weyers Cave, VA05.2023
Skills
- Speak two languages
- Customer service
- Time management
- Attention to detail
- Workplace safety
- Customer engagement
- Oral communication
- Client engagement
- Customer interaction
- Cash handling
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Associate
Marshalls Distribution Center
04.2022 - 09.2022
Fast Food Worker
McDonald’s
05.2020 - 12.2021
Associate Degree In Nursing - Nursing
Blue Ridge Community College
Certified Medical Assistant - Nursing
Blue Ridge Community College