Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shaheed Vaiton

Fort Lauderdale,FL

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

Overview

4
4
years of professional experience

Work History

Manger

Huey Magoo's Chicken
Sunrise, FL
01.2022 - 07.2024
  • Ensured compliance with industry regulations and company policies.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Conducted performance reviews for team members.
  • Established processes to ensure efficient workflow throughout the organization.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Provided leadership during times of organizational change or crisis situations.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Led a team of 15 employees, ensuring high productivity and excellent customer service.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Monitored staff performance and addressed issues.
  • Recruited and trained new employees to meet job requirements.
  • Delegated work to staff, setting priorities and goals.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Managed inventory levels to meet demand without overstocking, reducing waste.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.

Server/Restaurant Hostess

Crafty Crab
Lauderhill, FL
04.2020 - 08.2020
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Stayed informed about daily specials, new menu items, promotions.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Provided excellent customer service to ensure satisfaction.
  • Greeted guests and provided menus.
  • Checked food before serving it to customers.
  • Assisted in training new servers.
  • Took orders from customers accurately and in a timely manner.
  • Prepared drinks according to standard recipes.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Delivered food orders promptly and courteously.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Followed health safety guidelines when preparing and serving food products.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Addressed complaints to kitchen staff and served replacement items.
  • Trained new employees on restaurant procedures and plating techniques.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Brought wine selections to tables with appropriate glasses and poured for customers.
  • Prepared checks, itemizing total meal costs and taxes.
  • Presented menus and answered questions regarding items.

Education

High School Diploma -

Plantation High School
Plantation, FL
06-2023

Skills

  • Performance Management
  • Business Administration
  • Policy Implementation
  • Business Development
  • Workforce Management
  • Expense Tracking
  • Team Leadership
  • Staff Training and Development
  • Verbal and written communication
  • Staff Management
  • Cross-Functional Teamwork
  • Guest Engagement
  • Food Running
  • Customer Service
  • Server Support
  • High-volume dining
  • Table Bussing
  • Food station setup
  • Phone Etiquette
  • Food safety understanding
  • Menu Memorization
  • Detail Oriented
  • Menu presentation
  • Guest Relations
  • Cleaning and sanitation
  • Point of sale systems
  • Strong interpersonal skills
  • Dining crew workflow optimization
  • Reservation coordination
  • Safe Food Handling
  • Beverage Preparation
  • Restaurant Operations
  • Customer service expertise
  • Wine Pairings
  • Dining customer service
  • Takeout order processing
  • Greeting guests
  • Payment Processing
  • Menu knowledge
  • Upselling
  • Guest Seating
  • Check payment processing
  • Table setting arrangements
  • Buffet setup and takedown

Timeline

Manger

Huey Magoo's Chicken
01.2022 - 07.2024

Server/Restaurant Hostess

Crafty Crab
04.2020 - 08.2020

High School Diploma -

Plantation High School

Similar Profiles

  • Sarah Knight

    Sarah KnightSarah Knight

    Head of the Training Department at Huey Magoo's ChickenHead of the Training Department at Huey Magoo's Chicken

  • Alaina Nance

    Alaina NanceAlaina Nance

    Guest Experience Team Member at Huey Magoo's ChickenGuest Experience Team Member at Huey Magoo's Chicken

  • Malaya Barnes

    Malaya BarnesMalaya Barnes

    Front of House Employee at Huey Magoo's ChickenFront of House Employee at Huey Magoo's Chicken

  • Kervens Bijou

    Kervens BijouKervens Bijou

    Cook at BOL RESTAURANT COCOCook at BOL RESTAURANT COCO

  • Tiffany Reid

    Tiffany ReidTiffany Reid

    Supervisor, Program Management (Remote) at United BioSource CorporationSupervisor, Program Management (Remote) at United BioSource Corporation

CREATE PROFILE
Shaheed Vaiton