Detail-oriented team player with strong organizational skills and willingness to take on added responsibilities. Ability to handle multiple projects simultaneously with a high degree of accuracy. Productive and diligent with passion for resolving discrepancies though creative problem-solving.
Overview
10
10
years of professional experience
Work History
Billing Specialist
Healix Infusion Care
Sugar Land, TX
07.2019 - Current
Analyzed denied or rejected claims to determine billing errors and corrected claims within a timely manner.
Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
Worked with multiple departments to check proper billing information such as collections to determine root cause of denials.
Assisted with billing inquiries and provided timely responses.
Researched and resolved billing discrepancies to enable accurate billing.
Developed and maintained courteous and effective working relationships.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Gained strong leadership skills by managing projects from start to finish.
Learned and adapted quickly to new technology and software applications such as new billing systems and trained colleagues on the same.
Demonstrated strong organizational and time management skills while managing multiple projects and completing all tasks within deadlines.
Pharmacy Technician
CVS Pharmacy
Sugar Land, TX/ Tyler, TX
05.2014 - 07.2019
Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
Maintained proper drug storage procedures, registries, and records for controlled drugs.
Resolved third-party billing, computer system and customer service issues.
Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients'' behalf.