Shaheen Norfleet
Virginia Beach,VA
Summary
Independent and determined professional with proven experience at information technology (IT) and telecommunications-computer systems technology. A team player with a wide range of knowledge in networking, server administration, and computer programming.
Overview
9
9
years of professional experience
Work History
Cloud Engineer
G2 Ops
Virginia Beach, VA
02.2023 - Current
- Collaborated with architects and engineers to design networks, systems and storage environments that reflected business needs, security specifications and service level requirements.
- Analyzed existing systems and identified gaps between current system capabilities and customer requirements based on DISA Secure Cloud Computing Architecture (SCCA) framework.
- Ensured compliance with industry best practices for Naval Technical Agent Navy Sea Systems Command (NAVSEA) Impact Levels 5 and 6 data.
- Provided technical guidance and standard operating procedures for system development and troubleshooting via Atlassian Confluence tool.
- Designed and delivered mission-critical infrastructure to maintain consistent availability and performance using F5 BigIP, BigIQ, Access Policy Manager (APM), Local Traffic Manager (LTM) and Application Security Manager (ASM) modules.
- Assisted in troubleshooting complex issues related to software applications and infrastructure components using automation tools such as Terraform, Ansible, and Powershell.
- Participated in weekly client technical meetings to discuss project requirements and provide feedback on potential solutions.
- Assisted with the implementation of cloud migration strategies and architectures for on-prem web applications to AWS Govcloud.
- Implemented and provided technical support for DNS resolution for public and private cloud environments.
Information Systems Security Manager
U.S. Navy Active Duty
Virginia Beach, VA
02.2019 - 01.2023
- Supervised day-to-day operations, bolstering accuracy and cybersecurity measures with regulations as well as DoD and Computer Network Defense (CND) policies and procedures.
- Provided disaster recovery support for Windows 2019 and Red Hat virtual servers with application configurations after loss of virtual infrastructure.
- Conducted daily system administrative maintenance across devices and systems in the network. Monitored performance of Active Directory components, DNS, DHCP, WSUS, and RHEL.
- Managed a team of four technicians in the day to day operations of Tier-1 and Tier-2 Help Desk support to over 2000 users across the network.
- Configured network hardware like Cisco routers, switches, VPN gateways, firewalls, and IDS/IPS.
- Remained current on all government policies and regulations, ensuring that company security measures met compliance with development of Plans of Action and Milestones.
- Managed a team of four technicians that executed active directory account migrations for over 1000 network users from one network to DoD365 Azure platform.
System Network Administrator
U.S. Navy USS MCFAUL
Norfolk, VA
01.2015 - 01.2019
- Assisted in the installation of the Consolidated Afloat Networks and Enterprise Services (CANES) network program while ensuring integrity, maintaining security baseline and compliance within DoD DISA Security Technical Implementation Guides (STIGS), and customizing systems to meet operational needs.
- Effectively manage ongoing operation, security, and maintenance of contiguous Secure Internet Protocol Routing (SIPR), Non-secure Internet Protocol Routing (NIPR), Sensitive Compartmented Information (SCI), and complex wide area network (WAN) environments.
- Supported networks for Computer Network Operations (CNO) to improve posture of DoD and Federal agency information systems and infrastructure.
- Manage and maintain internal site networks, to include but not limited to MS Exchange, UNIX, and
Windows Operating Systems. - Utilized VMware vSphere and VMware ESXI hosts to deploy and administer 100+ classified and unclassified virtual machines across six enclaves, providing disaster recovery support.
- Responsible for seven CANES Networks, NTCSS, ICAS, VMS, and NIAPS.
- Ensured HBSS point products were installed on all network assets and that ACAS vulnerability scans were completed and evaluated.
Education
Bachelor of Science - Computer And Information Sciences
ECPI University
Virginia Beach, VASkills
- Active DOD TS/SCI Security Clearance
- DoD STIG Compliance
- Microsoft Azure Administrator Associate
- CompTIA Security
- Azure SQLMI
- Azure Entra ID
- Azure Storage
- Azure Kudu
- Azure Routing and Architecture
- F5 BigIP LTM, ASM, GTM, AFM, AS3
- F5 BigIQ License Management
- Python Programming Language
- AWS RDS
- AWS Lambda
- AWS S3
- AWS IAM
- AWS Routing and Architecture
- AWS/Azure WSUS
- ACAS
- Red Hat Enterprise Linux 7
- Linux Administration
- JSON
- Powershell
- WSUS
- Ansible
- Terraform
- Docker
- Active Directory
- Group Policy
- Microsoft MDE/MDI
Timeline
Cloud Engineer
G2 Ops
02.2023 - Current
Information Systems Security Manager
U.S. Navy Active Duty
02.2019 - 01.2023
System Network Administrator
U.S. Navy USS MCFAUL
01.2015 - 01.2019
Bachelor of Science - Computer And Information Sciences
ECPI University
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