Shaheen Salim
Sacramento,CA
Summary
Dedicated and multilingual professional with a robust background in customer service, inventory management, and sales. Seeking to leverage my diverse skill set and compassionate leadership abilities in a dynamic role where I can contribute to organizational growth and team success.
Overview
7
7
years of professional experience
Work History
Budtender
Connected Co.
Sacramento
04.2023 - Current
- Execute all cash handling and register management tasks with precision, ensuring accurate transactions and financial integrity.
- Educate and assist customers with a comprehensive understanding of cannabis products, providing tailored recommendations to meet their needs.
- Deliver exceptional customer service in every interaction, addressing inquiries, resolving issues, and ensuring a positive customer experience.
Inventory Manager
Symbiotic Sacramento
Sacramento, CA
06.2021 - 08.2023
- Mitigated asset loss through effective zoning and floor awareness strategies, reducing shrinkage and enhancing overall security.
- Adhered to visual directives, maintenance, and cleanliness standards, creating an inviting and organized store environment.
- Managed product intake, inventory counting, and barcoding processes, ensuring accurate stock levels and efficient product handling.
- Ensured store security through effective communication and warehouse utilization, maintaining a safe and secure shopping experience.
- Collaborated with company officials to develop sales methods, expand market reach, and promote business growth, contributing to increased revenue.
Sales Representative
T-Mobile
Sacramento
09.2017 - 06.2021
- Consistently met and exceeded monthly sales goals, demonstrating strong sales acumen and product knowledge.
- Maintained in-depth knowledge of all merchandise and promotions, effectively communicating product benefits and features to customers.
- Employed personalized problem-solving skills to address customer needs, ensuring satisfaction and repeat business.
- Educated and coached new employees on best practices and account creation, facilitating their successful onboarding and integration into the team.
Education
High School Diploma -
Laguna High School
Elk Grove05-2015
Associate of Science - Biology
Cosumnes River College
Sacramento, CASkills
- Proficient in English, Hindi, French, and Urdu
- Exceptional organizational and time-management skills
- Compassionate leader and collaborative team player
- Punctual, reliable, and adept at problem-solving in high-pressure situations
- Strong customer service orientation with a proven track record in sales and inventory management
Affiliations
- Student Assistant, Cosumnes River College, 2015 - 2016
Timeline
Budtender
Connected Co.
04.2023 - Current
Inventory Manager
Symbiotic Sacramento
06.2021 - 08.2023
Sales Representative
T-Mobile
09.2017 - 06.2021
High School Diploma -
Laguna High School
Associate of Science - Biology
Cosumnes River College
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