Shahekha Morsalin
Elmhurst,NY
Summary
Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions. Responsive Customer Sales Representative adaptable to meeting diverse customer demands and company targets with proactive strategies and tenacious mindset focused on sales excellence. Superior account management, sales forecasting and inventory coordination skills.
Overview
2
2
years of professional experience
Work History
Customer Sales Assistant
H&M Clothing
Queens, NY
06.2024 - 01.2025
- Handled returns and exchanges according to company policies.
- Rendered ongoing support and account management to customers to maintain loyalty and continue revenue streams.
- Answered store and merchandise questions and led customers to wanted items.
- Maintained cleanliness of sales floor and stockroom areas.
- Greeted customers to determine wants or needs.
- Provided detailed product information to customers.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Answered customer inquiries regarding product features, pricing, and availability.
Sale Assistance
Bath & Body Works
Queens, NY
11.2022 - 08.2023
- Worked effectively in team environments to make the workplace more productive.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked with cross-functional teams to achieve goals.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Identified needs of customers promptly and efficiently.
- Operated equipment and machinery according to safety guidelines.
Education
High School Diploma -
Newtown High School
48-01 90th St Elmhurst.ny 1137306-2024
Skills
- Customer service
- Sales support
- Safety and cleanliness standards
- Customer relationship building
- Customer feedback analysis
- Inventory and stocking
- Product knowledge
- Team collaboration
Accomplishments
- monthly via winner
Languages
English
Full Professional
Bengali
Full Professional
Hindi
Professional
Timeline
Customer Sales Assistant
H&M Clothing
06.2024 - 01.2025
Sale Assistance
Bath & Body Works
11.2022 - 08.2023
High School Diploma -
Newtown High School
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