Shahid Mauldin

Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

• Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
• Evaluated employee performance and coached and trained to improve weak areas.
• Maintained compliance with company policies, objectives and communication goals.
• Worked with management team to implement proper division of responsibilities.
• Developed training, task and process guidelines and communicated clear and concise directions to employees.
• Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
• Interviewed, hired and trained new employees for production positions.
• Identified individual employee's unique work styles and adapted management methods.
• Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
• Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
• Introduced team contests and goals to enhance productivity and improve employee morale.
• Provided supportive link between external customers and internal operations.
• Performed annual evaluations and reviews for large staff of employees.
• Repaired equipment to keep jobs moving smoothly, informing maintenance department of major machinery failures.
• Analyzed equipment breakdowns using various troubleshooting methods.
• Oversaw and optimized work of craftsmen performing high-quality, precision work.
• Successfully managed high volumes of client-facing interactions and established strong rapport with physicians, medical and laboratory staff and patients.
• Tracked and prepared quarterly reports of sales goals to management.
• Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
• Built, managed and coached insourced and outsourced teams.
• Consistently met quarterly sales goals and increased customer retention rate year-over-year.

• Worked safely around moving machinery.
• Prepared orders for shipment by systematically picking, packing and labeling merchandise.
• Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
• Cleaned and maintained warehouse in compliance with OSHA safety standards.
• Performed inventory control, such as counting and stocking merchandise.
• Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
• Wrapped pallets in shrink wrap prior to loading.
• Assembled orders and packed items for shipment, conveying orders to shipping personnel.
• Checked packages and merchandise for damage and notified vendors.
• Consistently lifted materials weighing as much as 50+ pounds.
• Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
• Shipped material and performed boxing, packing, labeling and preparation of related documents.
• Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
• Operated forklifts to transfer inventory to and from target destinations.
• Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
• Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
• Verified quantity and description of materials received by checking merchandise against packing list.
• Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
• Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
• Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
• Moved products using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals.
• Recorded information, shortages and discrepancies to keep records current and accurate.
• Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
• Compared received packages against shipping documents.
• Simplified shipping and receiving processes for improved workflow.
• Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
• Confirmed accuracy, quality and quantity of materials received and listed on BOL.
• Maintained accurate inventory records to provide data for use in audits and completion of order requests
• Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.

• Maintained merchandise presentation by removing damaged goods, stocking and rotating merchandise and signing and pricing merchandise.
• Counted supplies in stock room and posted totals to inventory records using RF scanner.
• Verified inventory computations by comparing to physical counts of stock, efficiently investigating discrepancies and adjusting errors.
• Organized on-site stockroom to maximize existing space and improve efficiency, boosting efficiency 20%.
• Secured accurate item pricing through use of markdown audits.
• Coached team on best practices for shipment, sales floor replenishment and product presentation.
• Checked accuracy of rejected product at reject points in designated areas using computer terminal and scanner.
• Partnered with store team to enforce loss prevention and safety awareness policies.
• Used [Software] to prepare and maintain records and reports of inventories, shortages, shipments and price lists.
• Kept work areas neat, clean and free from debris.
• Picked and packed order items.
• Maintained tidy and clean work areas to promote optimal productivity and safety standards.
• Stocked shelves, racks, and cases with new or transferred merchandise.
• Greeted customers and directed to requested products.
• Followed orders precisely for correct items, sizes and quantities.
• Moved merchandise using forklifts, pallet jacks and hand trucks.
• Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
• Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
• Moved cardboard, plastic ties and other debris from unboxing to trash.
• Blocked and faced products on displays and shelves in accordance with company policy.
• Stocked designated items on shelves, end caps and displays.
• Interacted with guests in friendly and knowledgeable way.
• Unloaded deliveries from trucks in prompt fashion.
• Labeled products, rotated stock and fronted merchandise for appealing display.
• Safely and securely loaded items to prevent damage during transport.
• Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
• Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
• Stocked shelves to match planogram images and instructions.