Shahida Khan
501 East 26th Street ,NY
Summary
Driven by a passion for culinary excellence and efficient kitchen management, I leveraged my skills in ingredient preparation and teamwork to enhance kitchen operations at Salad Bar Tenders. My proactive approach to maintaining cleanliness and optimizing food storage significantly contributed to a positive, high-performing team environment, achieving a notable improvement in service efficiency.
Overview
2025
2025
years of professional experience
Work History
Kitchen Prep Cook
Salad Bar Tenders
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Enhanced kitchen efficiency by preparing ingredients and assembling dishes according to recipes.
- Contributed to a positive team environment through effective communication and collaboration with staff members.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Handled high-volume prep work efficiently, ensuring all ingredients were prepared accurately and promptly.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Ensured timely completion of prep tasks, enabling smooth service during peak hours.
- Managed multiple tasks simultaneously while maintaining attention to detail under pressure during busy shifts.
- Reduced food waste by effectively managing ingredient inventory and rotating products as needed.
- Supported culinary team by maintaining a clean and organized workspace, reducing preparation time.
- Operated kitchen equipment safely and maintained its cleanliness after use for continued functionality throughout the shift.
- Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
- Demonstrated adaptability in learning new cooking methods and techniques, staying current with industry trends for continuous improvement.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
- Maintained high sanitation standards, adhering to local health department guidelines and ensuring food safety.
- Developed a comprehensive understanding of dietary restrictions and allergens to accommodate guest needs when preparing meals accordingly.
- Fostered teamwork through open communication channels between cooks, allowing them to work cohesively towards common goals.
- Demonstrated versatility by adapting quickly to new recipes or changes in menu requirements.
- Assisted in training new hires, sharing expert knowledge and techniques for improved performance.
- Streamlined dish assembly with proper portioning and presentation, contributing to consistent quality.
- Followed orders from head chef to establish productive and timely preparation of meals.
- Trained and assisted new kitchen staff members.
- Maintained food safety and sanitation standards.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Coordinated checklists to keep kitchen clean, stocked and sanitary.
- Managed opening and closing shift kitchen tasks.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Measured, weighed, and mixed appropriate ingredients according to recipe directions.
- Prepared and served various food items in fast-paced Type environment.
- Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
- Monitored food quality and presentation to maintain high standards.
- Measured and mixed ingredients according to precise recipes for best results.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
- Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Adjusted recipes based on ingredient availability or customer request.
- Trained and supervised cooking staff to expertly meet daily needs.
- Suggested actionable improvements to streamline training procedures.
- Managed kitchen budget for supplies and labor hours, consistently meeting targets.
- Planned menus for different events, seasons and customer requests.
Housekeeping Room Attendant
Housekeeping Services
05.2024 - 09.2024
Package Handler
Packaging Innovators
11.2023 - 05.2024
Juice Bar Manager
Juice Bar Tender
10.2022 - 03.2023
- Effectively resolved customer complaints, demonstrating empathy while taking appropriate action to address concerns promptly.
- Optimized employee scheduling based on anticipated demand patterns to ensure adequate staffing levels during peak hours while reducing labor costs when necessary.
- Trained new hires on juice bar protocols, fostering a supportive work environment that encouraged growth and development.
- Organized successful promotional events that generated increased foot traffic and boosted sales revenue during slow periods.
- Conducted regular equipment maintenance checks to prevent unexpected breakdowns and minimize downtime, ensuring uninterrupted service.
- Enhanced customer satisfaction by implementing efficient juice bar operations and maintaining high-quality product offerings.
- Developed creative marketing strategies to boost brand visibility and attract new customers.
- Designed appealing store layout to optimize space utilization and enhance the overall customer experience.
- Maintained strict compliance with health and safety regulations, ensuring a clean and safe workplace for both staff members and customers.
- Collaborated with suppliers to negotiate better pricing, increasing profit margins without sacrificing product quality.
- Coordinated catering orders for special occasions or corporate events, expanding business reach beyond the juice bar location itself.
- Led team of employees in delivering exceptional customer service, resulting in loyal clientele and positive online reviews.
- Conducted routine performance evaluations for staff members, providing constructive feedback for continuous improvement opportunities.
- Analyzed sales data to identify trends, adjusting menu offerings accordingly to capitalize on popular items or seasonal preferences.
- Streamlined workflow processes for improved staff productivity and increased daily sales.
- Launched loyalty program initiatives to reward returning patrons, fostering strong relationships with regular customers.
- Closed out cash register and prepared cashier report at close of business.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Improved customer service rankings by resolving issues quickly and accurately.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing Number% improvement over prior onboarding process.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Motivated staff to perform at peak efficiency and quality.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Oversaw food preparation and monitored safety protocols.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Purchased food and cultivated strong vendor relationships.
- Developed unique events and special promotions to drive sales.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Maximized quality assurance by completing frequent line checks.
- Coordinated with catering staff to deliver food services for special events and functions.
Customer Service Cashier
Cashier Customer Service
02.2022 - 08.2022
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Developed and managed relationships with customers to increase customer loyalty.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Answered product questions using knowledge of sales and store promotions.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Utilized POS system to handle customer cash and credit card transactions.
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
- Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
- Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
- Demonstrated versatility by cross-training in various departments throughout the store when required.
- Offered additional services such as loyalty programs or special promotions to enhance customer engagement.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Redeemed coupons to discount purchases.
- Utilized strong product knowledge to upsell items when appropriate, boosting overall sales revenue.
- Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Utilized point-of-sale systems efficiently, ensuring accurate pricing and swift transaction processing.
- Assisted in creation of promotional displays, attracting customer attention and boosting sales.
- Promoted store loyalty programs to customers to enhance engagement and repeat business.
- Implemented customer feedback system, leading to actionable insights for store improvement.
- Improved team morale and cooperation by participating actively in staff meetings and feedback sessions.
- Coordinated with stock team to ensure product availability at checkout area, optimizing customer's shopping experience.
- Enhanced store security by identifying and reporting suspicious activities.
- Upheld strict adherence to store policies and regulations, minimizing potential financial discrepancies.
- Participated in regular inventory counts, ensuring accuracy in store stock levels.
- Ensured cleanliness and organization of checkout area, contributing to positive shopping environment.
- Resolved customer complaints, leading to noticeable improvement in customer satisfaction ratings.
- Addressed customer inquiries with detailed product knowledge, increasing sales through informed recommendations.
- Collaborated with team members to streamline checkout processes, reducing average customer wait time.
- Managed cash drawer and financial transactions to maintain accurate store accounts.
- Enhanced customer experience by providing prompt and accurate transactions.
- Monitored inventory at checkout, ensuring high-demand items were always in stock.
- Assisted customers in locating products, improving overall shopping efficiency and satisfaction.
- Facilitated seamless returns and exchanges, maintaining customer trust and loyalty.
- Collaborated with team members to maintain smooth operations during peak hours.
- Contributed to achievement of sales targets through suggestive selling techniques.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card, and check transactions to complete customer purchases.
- Trained new cashiers, enhancing team efficiency and accuracy in transactions.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Handled cash with high accuracy and took care to check bills for fraud.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Processed refunds and exchanges in accordance with company policy.
- Used POS system to enter orders, process payments and issue receipts.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Set up new sales displays each week with fresh merchandise.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
Restaurant Manager
Customer Service Department
02.2021 - 01.2022
- Established a welcoming atmosphere to encourage repeat visits.
- Managed budgets to ensure sustainability and minimize overspending.
- Streamlined inventory processes with regular audits, reducing waste.
- Resolved guest complaints with prompt, personalized service.
- Enhanced staff performance with coaching and mentoring, building upon skills.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Purchased food and cultivated strong vendor relationships.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Maximized quality assurance by completing frequent line checks.
- Developed unique events and special promotions to drive sales.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Coordinated with catering staff to deliver food services for special events and functions.
Education
Graduate Certificate -
John F Kennedy High School
61-127 Preakness Ave, Paterson, NJ 0752206.2020
Skills
- Cleanliness
- Organization
- Ingredient preparation
- Sanitation procedures
- Portion control
- Temperature control
- Food storage
- Cross-contamination prevention
- Knife skills
- Cooking techniques
- Food presentation
- Measuring ingredients
- Menu planning
- Dish garnishing
- Food allergy awareness
- Recipe execution
- Quick-learning
- Teamwork and collaboration
- Attention to detail
- Time management
- Customer service
- Following instructions
- Food preparation
- Highly motivated
- Efficient multitasking
- Workstation maintenance
- Dependable and reliable
- Food handling
- Stock rotation
- Interpersonal communication
- Ingredient inspection
- Plating and presentation
- Equipment sanitation
- Performance improvement
- Inventory stocking
- Proper portioning
- Measurements and weights
- Food inspection
- Temperature monitoring
- Food spoilage prevention
- Meat cutting
- Menu memorization
- Cutting techniques
- Food plating
- Stock management
- Foodservice sanitation
- Policy and procedure compliance
- Effective prioritization
Languages
Bengali
Elementary
Timeline
Housekeeping Room Attendant
Housekeeping Services
05.2024 - 09.2024
Package Handler
Packaging Innovators
11.2023 - 05.2024
Juice Bar Manager
Juice Bar Tender
10.2022 - 03.2023
Customer Service Cashier
Cashier Customer Service
02.2022 - 08.2022
Restaurant Manager
Customer Service Department
02.2021 - 01.2022
Kitchen Prep Cook
Salad Bar Tenders
Graduate Certificate -
John F Kennedy High School
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