Summary

Overview

Work History

Education

Skills

Certification

Timeline

Shahida Robertson-Davis

Food Systems & Technology Professional

Washington,DC

Summary

Interdisciplinary research and innovation professional with 8+ years of experience in systems analysis, stakeholder research, and technology-enabled program implementation across public-sector, healthcare, and nonprofit contexts. Strong background in translating complex qualitative and operational data into scalable, evidence-based solutions and implementation-ready strategies. Certified chef and founder of a culinary wellness enterprise focused on women’s health, with applied experience in food preparation, processing methods, and nutrient integrity. Current interests center on food technology, functional ingredients, and the design of food systems and products that integrate health, quality, and scientific rigor.

Overview

years of professional experience

Certifications

Work History

Founder, Culinary Wellness, Food Innovation

ROOTS & ROUX

Washington, DC

11.2024 - Current

Designed and tested community-based food and wellness interventions focused on hormonal and inflammatory health, integrating culinary practice, nutrition education, and service design principles.
Designed and facilitated multi-course wellness dining experiences and educational programs centered on menstrual cycle health, metabolic balance, and food-based support for chronic inflammation.
Conducted community research through participant feedback, observation, and follow-up surveys to refine program design, educational content, and service delivery models.
Applied human-centered design methods to iterate on service structure, pacing, and participant engagement across in-person and digital experiences.
Developed early-stage product concepts, including low-glycemic sweeteners and functional beverages, exploring nutrient integrity, ingredient functionality, and scalable formulation methods.
Partnered with local vendors, wellness practitioners, and community spaces to pilot experiential programs and assess operational feasibility for broader implementation.
Integrating emerging nutrition research and culinary science to inform future food product development and evidence-informed wellness programming.

Associate; Engagement Manager

VIATRIE

Arlington, VA

06.2024 - Current

Partnered with public-sector and health-adjacent organizations to analyze service delivery challenges, structure complex problems, and support transformation initiatives through research-driven recommendations and implementation planning.
Led qualitative discovery and stakeholder interviews with public-sector, healthcare, and nonprofit clients to identify service gaps, operational barriers, and improvement opportunities.
Synthesized complex business, technical, and operational inputs into clear problem statements and research-informed recommendations to guide solution strategy and program design.
Conducted workflow and process analysis to evaluate how services were delivered across teams, informing redesign of service models and digital support systems.
Translated research findings into implementation-ready requirements and service blueprints, aligning user needs with program goals and system capabilities.
Partnered with cross-functional teams (program, technical, and delivery) to pilot and refine service improvements, supporting scalable and sustainable service delivery.
Supported estimation and planning by aligning proposed interventions with program scope, operational effort, and long-term sustainability considerations.
Assisted with negotiations and sales closings.
Met with clients to understand needs and develop proactive solutions.

Senior Consultant; Service and System Innovation

SLALOM CONSULTING

McLean, VA

09.2019 - 06.2024

Led discovery, service design, and future-state modeling initiatives to improve how organizations deliver services across healthcare, nonprofit, manufacturing, and public-sector environments.
Facilitated qualitative discovery workshops and current-state analysis with cross-functional stakeholders to understand service delivery challenges and operational constraints.
Designed future-state service models and workflows using systems mapping and journey frameworks, identifying risks, gaps, and opportunities for service improvement.
Conducted service and process analysis across healthcare, nonprofit, and enterprise programs to support redesign of user experiences and backend operational processes.
Synthesized research findings into service blueprints and implementation frameworks aligning user needs, policy constraints, and organizational capabilities.
Supported procurement and vendor evaluation by defining research-informed requirements and contributing to RFP development for complex service delivery initiatives.
Contributed to go-to-market and innovation strategy materials, applying UX and service design principles to frame new service offerings and delivery models.

Service Delivery and Quality Assurance Consultant

SOUTHPOINT CONSULTING, INC.

Alexandria, VA

03.2017 - 09.2019

Supported and evaluated digital service delivery across government, healthcare, nonprofit, and commercial programs through quality assurance, workflow analysis, and continuous service improvement.
Led quality assurance and user acceptance testing for digital services supporting federally regulated programs, healthcare operations, and commercial service workflows, evaluating usability, compliance, and operational effectiveness.
Conducted workflow and service process analysis to identify risks, bottlenecks, and improvement opportunities across diverse program environments.
Collaborated with government, health, nonprofit, and sales stakeholders to align service delivery models with regulatory, operational, and user experience requirements.
Supported long-term system performance monitoring and service optimization, contributing to sustained adoption and program effectiveness.
Partnered with technical and project teams to translate service and compliance requirements into system enhancements supporting evolving program needs.
Provided user support and training to improve service reliability, accessibility, and staff efficiency across client organizations.

Education

Post-Baccalaureate Diploma - Culinary Arts

PRINCE GEORGE COMMUNITY COLLEGE

Largo, MD

05-2026

Master of Business Administration - Strategy, Operations, Organizational Leadership

LIBERTY UNIVERSITY

Lynchburg, VA

05-2020

Bachelor of Science - Graphic Communications

NORTHWESTERN STATE UNIVERSITY

Natchitoches, LA

12-2009