Summary
Overview
Work History
Education
Skills
Personal Information
Advanced Skills And Knowledge Areas
Certification
Languages
Timeline
Generic

SHAHIMA ABOOBAKER

Pretoria,South Africa

Summary

I am a dedicated professional with 12 years of diverse experience across various industries, showcasing a dynamic skill set in marketing and communication, journalism, telecommunications, logistics, and real estate. Proven expertise in crafting compelling narratives, evident from my roles in a trade union's marketing and communication section, a local newspaper, and a magazine company. My journey extends to the dynamic realm of telecommunications, where I navigated the fast-paced environment to contribute effectively. Further diversifying my experience, I played a vital role in optimizing operations within a logistics company. Working in the real estate sector, I honed my skills as an estate agent, earning a certificate in property to validate my proficiency. Complementing my practical experience are certifications in Microsoft Excel and Sage, showcasing my proficiency in essential business tools. Additionally, my qualification as a certified English as a second language teacher underlines my commitment to continuous learning and the ability to communicate effectively across diverse audiences. My extensive background reflects adaptability, a passion for learning, and a commitment to excellence. I am eager to leverage this rich experience and skill set in contributing to a dynamic work environment, making a meaningful impact in any role I undertake. I possess excellent interpersonal skills, coupled with an outgoing personality. My strong analytical abilities and meticulous attention to detail are complemented by the capacity to thrive under pressure, showcasing a high level of commitment. As a robust team player, I excel both in collaborative environments and when working independently, setting and achieving realistic deadlines with assertive organizational skills. My approach involves strict discipline and a hands-on mentality. I am confident that my self-reliance will significantly contribute to my suitability for the upcoming position. Beyond that, my keen interest and expertise in engaging with individuals at various levels, along with effective daily planning, underscore my commitment to upholding the highest standards of professional excellence and integrity. I am always eager to expand my knowledge and skills. Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Marketing Media, Communications and Membership Administration Clerk

Public Servants Association of South Africa (PSA)
563 Belvedere St, Prinshof 349-Jr, Pretoria, 0007
06.2020 - 11.2023
  • Handle marketing and communication tasks, manage membership data and affairs
  • Provide administrative support services to the Marketing Communications and Membership Administration Section to ensure the effective functioning of the Section, aligned with the PSA strategic plan, thereby elevating the PSA's profile and enhancing marketing and growth of the PSA. Liaise with other sections, i.e. Finance, Membership, Members' Rights, Members' Interest, Assistant General Managers, National Managers, Provincial Offices and external service providers.
  • Utilized specialized software to capture and process data.
  • Analyzed data to uncover insights and identify key opportunities to inform strategic decisions.
  • Maximized advertising efforts by developing content for media relations, corporate communications, and social media posts.

Membership Data and Affairs Officer

Public Servants Association of South Africa (PSA)
563 Belvedere St, Prinshof 349-Jr, Pretoria, 0007
10.2019 - 06.2020
  • Manage membership data and affairs
  • Ensure all processed membership application forms from Head Office and Provincial Offices are captured on membership system for collection of membership fees. Maintain membership data on membership System through updating change requests received from members and allocate cancellation letters to Provincial Offices. Follow-up of non-paying members.
  • Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
  • Championed diversity initiatives within department, promoting inclusive work environment where all employees felt valued and respected.
  • Developed and implemented strategic plans to meet organizational goals, ensuring alignment with company objectives.
  • Utilized data-driven decision-making techniques to inform strategic planning processes and measure progress towards goals.

Receptionist

Pharmachem Laboratories
482 Barolong St, Mooiplaats 355-Jr, Centurion, 015
09.2017 - 01.2020
  • Greet and welcome guests, answer and forward phone calls, maintain office security, order supplies, schedule meetings, perform clerical duties
  • Direct visitors to appropriate person and office
  • Answer, screen and forward incoming phone calls
  • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
  • Provide basic and accurate information in-person and via phone/email
  • Receive, sort and distribute daily mail/deliveries
  • Maintain office security by following safety procedures and controlling access via reception desk (monitor logbook, issue visitor badges)
  • Order front office supplies and keep inventory of stock
  • Update calendars and schedule meetings
  • Arrange travel and accommodations, and prepare vouchers
  • Keep updated records of office expenses and costs
  • Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Sales Administrative Support

Hello Paisa
Centurion Gate Office Park, Centurion 0157
11.2015 - 07.2017
  • Provide support to sales team, monitor agent's performance, handle administrative tasks, act as point of contact for customers.
  • Provide vital support to company’s sales team.
  • Monitor agent’s whereabouts and performances daily
  • Take care of sales team by ordering marketing material, uniform etc.
  • Take on variety of tasks to support sales representatives when they are in field.
  • Handle important administrative tasks.
  • Act as extension of sales team when representatives are away from office.
  • Provide point of contact for customers with queries.
  • Contributes to quality customer service
  • Helps sales team meet its targets.
  • Handle incoming calls and call sales team daily.
  • Update sales team on new offerings and or product information.
  • Assist sales team with anything they need assistance with.
  • Communicate massages and information, from management at office to sales team on field and vice versa.
  • Does monthly salary for sales field team (With pro rata)
  • Does daily and weekly performance reports
  • Find and obtain information and documents quickly.

Administrator, Sales Rep and Receptionist

Nismedia (Pty) Ltd
Laudium Pretoria
02.2015 - 11.2015
  • Answer calls, book adverts, assist designers, get adverts confirmed
  • Served as liaison between departments, fostering open communication channels that improved overall organizational function.
  • Collected, arranged, and input information into database system.

Administrator, Personal Assistant, Sales Rep and Receptionist

SA India Magazine
Laudium Pretoria
08.2015 - 11.2015
  • Answer calls, perform administrative tasks, book adverts, attend events
  • Entered and maintained departmental records in company database.
  • Maintained personnel records and updated internal databases to support document management.
  • Generated reports to suggest corrective actions and process improvements.
  • Going out to clients and getting them to book adverts and join with our magazine
  • Calling clients and try to get them to advertise with us.
  • Getting adverts confirmed
  • Delivering magazines to outlets which sell magazines and also to customers who have advertised.

Filing Clerk

Nismedia (Pty) Ltd
Raslouw Centurion
09.2014 - 02.2015
  • File invoices and statements, attach proof of adverts, assist in typing articles for newspaper
  • Making sure all adverts are invoiced to clients
  • Assisted in coordination of special projects involving substantial documentation review, compilation, analysis, and presentation preparation.
  • Maintained open communication lines between departments regarding changes in filing procedures and updates to database.

Accountant's Assistant

Nismedia (Pty) Ltd
Raslouw Centurion
09.2014 - 12.2014
  • Capture invoices, assist with receipts, statements, and invoices
  • Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
  • Checked general ledger entries to increase accuracy, prevent significant errors and identify adjustments.

Administrator

Be Prop Estate Agency
Laudium Pretoria
01.2012 - 01.2013
  • Assisted in searching for potential clients via internet and social media
  • Calling clients and setting up appointments
  • Capturing sales agreements and completing sales agreements
  • Filing all documentation
  • Answering main switchboard

Education

High School Diploma -

Laudium Secondary School
Laudium
01.2011

Skills

  • Work Planning and Prioritization
  • Decision-Making
  • Technical Documentation
  • Equipment Usage Tracking
  • Network Administration
  • Resourceful and Analytical
  • Resource optimization
  • Continuous Improvement
  • MS Office
  • Staff Management
  • Business Administration
  • Data Analysis

Personal Information

  • ID Number: 9108220454088
  • Ethnicity: Asian
  • Health Status: Excellent
  • Criminal Record: None
  • Nationality: South African

Advanced Skills And Knowledge Areas

  • Social Media/Digital Marketing
  • Google ads
  • Adobe Photoshop /PDF
  • Business administration Project management
  • Administrative skills
  • Microsoft Word
  • Microsoft Excel (Certificate)
  • Microsoft Advance
  • Microsoft PowerPoint
  • Microsoft Outlook
  • OneDrive
  • E-Mail and Internet
  • Customer Care System (CRM)
  • Employment Management System (EMS)
  • Employee Self Service portal (ESS)
  • MMS system
  • Canva
  • Chat GPT
  • Sharepoint
  • Everlytic
  • Sage
  • Good organizational skills
  • Work accurately with great attention to detail
  • Clerical skills

Certification


1) Sage intelligence (Discovering Excel 2010)

2) Teach English as a foreign language

3) Become a property Guru (Estate Agent Certificate)

Languages

Afrikaans
Native or Bilingual
English
Native or Bilingual

Timeline

Marketing Media, Communications and Membership Administration Clerk

Public Servants Association of South Africa (PSA)
06.2020 - 11.2023

Membership Data and Affairs Officer

Public Servants Association of South Africa (PSA)
10.2019 - 06.2020

Receptionist

Pharmachem Laboratories
09.2017 - 01.2020

Sales Administrative Support

Hello Paisa
11.2015 - 07.2017

Administrator, Personal Assistant, Sales Rep and Receptionist

SA India Magazine
08.2015 - 11.2015

Administrator, Sales Rep and Receptionist

Nismedia (Pty) Ltd
02.2015 - 11.2015

Accountant's Assistant

Nismedia (Pty) Ltd
09.2014 - 12.2014

Filing Clerk

Nismedia (Pty) Ltd
09.2014 - 02.2015

Administrator

Be Prop Estate Agency
01.2012 - 01.2013

High School Diploma -

Laudium Secondary School
SHAHIMA ABOOBAKER
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