Results-driven HR professional offering 14+ years in achieving positive human resources results for Walmart, Focused Care and Senior Care. Articulate negotiator skillful in supporting competitive company growth by sourcing top-quality applicants for critical roles. Organized planner with excellent team leadership and program management abilities.
Overview
21
21
years of professional experience
Work History
Human Resources Manager
Walmart
08.2021 - Current
Maintained human resources regulatory compliance with local, state and federal laws.
Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
Monitored and handled employee claims involving performance-based and harassment incidents.
Motivated employees through special events, incentive programs, and constructive feedback.
Implemented performance reviews and motivational strategies to elevate HR team results.
Processed employee claims involving performance issues and harassment.
Instructed senior leaders on appropriate employee corrective steps.
Discovered and resolved complex employee issues that affected management and business decisions.
Regional Human Resources Manager (RHRM)
Focused Post-Acute Care Partners, LLC
10.2019 - 08.2021
Supervised HR Managers at 15 Skilled Nursing Home Facilities
Processed Payroll for 1,300 employees
Offered guidance and counseling to managers and employees regarding recruitment, employee performance, and complaint investigation
Boosted employee morale through incentive programs and service recognition awards
Received employee complaints and inquiries and facilitated walk-in employee relations requests to reinforce proper grievance policy
Supported development and implementation of progressive discipline process and corrective action determination
Managed unemployment claims and represented company during appeals hearings
Addressed employee relations issues such as harassment allegations and work complaints
Kept organization fully compliant with legal standards such as EEO and ADA.
Addressed employee conflicts with appropriate urgency, following all corporate procedures.
Human Resources Manager
Senior Care Centers LTC
04.2010 - 10.2019
Mentored HR Generalists at 4 Skilled Nursing Home Facilities
Processed Payroll for 400 employees
Coordinated and led New Hire Orientations, Recruitment and onboarding
Offered guidance and counseling to managers and employees
Boosted employee morale through incentive programs and service recognition awards
Supported development and implementation of progressive discipline process and corrective action determination
Managed unemployment claims and represented company during appeals hearings
Strengthened employee knowledge and abilities, leading comprehensive training program for new and established employees
Enhanced management capabilities by advising on HR-related issues such as equal employment and sexual harassment
Mediated personnel disputes as link between management and employees
Performed criminal history/background checks on potential employees prior to employment.
Administrative Assistant
Crawford Wealth Advisors
01.2008 - 04.2009
Oversaw accurate accounts payable and receivable actions by distributing invoices, updating accounts, and issuing payments
Supported meetings by organizing spaces, preparing documentation, and completing meeting notes
Handled communications between staff and customers, including producing error-free correspondence and routing all mail
Managed all incoming and outgoing mail
Assisted with client meetings by securing reservations at restaurants and other venues
Assisted with projects, including organizing physical and digital files for proper tracking and required record-keeper
Arranged letter and parcel deliveries in collaboration with courier services
Organized and updated file systems, keeping records easily retrievable
Tracked finances, projects and schedules with diverse computer programs.
Maintenance Coordinator/Planner
ATS Light Alloy Wheels
05.2007 - 11.2008
Met maintenance demands by keeping well-organized supply and tool inventory
Maintained detailed maintenance documentation according to company and regulatory standards
Mitigated safety risks and reduced downtime by completing daily inspection and maintenance checklists
Maintained maintenance work orders
Developed monthly maintenance charts for analysis
Developed maintenance downtime reports for weekly analysis
Managed local purchase items for plant operations
Managed acquisitions for machine parts
Managed parts order log for tracking lead time parts.
Executive Assistant to the General Manager
TFI International LLC - US Air Base
08.2002 - 01.2006
Managed quality control for all business correspondence and reports, preventing critical errors and maintaining company reputation
Maintained positive public relations with customers, vendors, and industry partners
Managed emergencies smoothly, coordinating resources and timely responses to resolve situations
Coordinated scheduling for internal and external meetings, travel plans, conference calls, and day-to-day executive obligations
Secured petty cash against misuse, tracking all expenses and receipts for financial accuracy and transparency
Helped make special projects successful by researching topics and coordinating resources
Met needs consistently as head of solid team, training new staff and monitoring work to verify knowledge and abilities
Kept finances current and accurate by processing invoices, payroll and payments.