Capable Maintenance/Building wellness Manager/Planner with more than 6 years of experience in AMAZON and 15 years experience in oil/gas and Petrochemical industries.
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
· Develop and implement process improvements to reduce costs and increase customer satisfaction.
· Monitor and report on performance metrics to ensure that services meet organizational standards.
· Analyze customer feedback and develop strategies to continually improve customer service.
· Train and mentor associates on customer service standards and best practices.
· Schedule preventative maintenance with a minimum disruption of building services.
· Provide practical training in fundamental maintenance, safety, and troubleshooting protocols.
· Advise on and estimate repairs and enhancements for facility maintenance, to be considered for inclusion in the annual budget..
· Ensure the BBM Department maintains and has a sufficient inventory of supplies readily available for operations.
· Create and submit purchase orders, establish procurement channels for necessary materials, and conduct regular inventory audits to ensure supply availability.
· Daily monitor the BMS system to ensure optimal functionality of all HVAC units and address any operational issues promptly.
· Assist, examine, and uphold mechanical, electrical, and plumbing equipment and systems processes within designated facilities.
· Conduct inspections and carry out repairs on designated property interiors and exteriors, encompassing walls, flooring, fixtures, roofing systems, lighting, and more.
Leadership and Team Management
Communication and Presentation Skills
Problem Solving and Critical Thinking
Adaptability and Flexibility
Time Management and Prioritization
Decision Making and Strategic Planning
Conflict Resolution and Negotiation
Customer Service and Satisfaction