Shai Barnwell
Wellington,Florida
Summary
Dynamic executive professional with 11 years of experience managing sales and distribution operations in the public sector. Seeking an Administrative Assistant II role at the State of Florida Department of Transportation to enhance operational efficiency through adept policy interpretation, scheduling coordination, and workflow optimization. Proficient in administrative support, report preparation, and confidential information management to ensure compliance and foster effective communication within teams. Skilled in accounting and rate management, demonstrating keen analytical abilities in monitoring fiscal responsibilities, and computer applications to streamline operations.
Overview
11
11
years of professional experience
Work History
Sales & Services/Distribution Associate
United States Post Office
Savannah, GA
01.2022 - Current
- Orchestrated high-volume administrative and operational functions for a federal agency.
- Championed constituent engagement, resolving 200+ daily inquiries with diplomacy.
- Drafted, negotiated, and advanced employee grievances in alignment with labor agreements.
- Engineered workforce scheduling, workflow assignments, and resource planning for a 12-member team.
- Cultivated training and mentorship programs, including new employee orientation.
- Upholded standards in high-pressure environments, employing tact and conflict de-escalation.
- Streamlined operations, driving a 20% reduction in delays within 12 months.
- Directed a 12-member team, achieving a 15% boost in efficiency and 98% compliance.
- Pioneered teamwide training and accountability initiatives.
- Participated in committees and conferences to strengthen collaboration.
Human Resources / Transportation
United States Army
01.2015 - 03.2021
- Directed HR operations including evaluations, payroll, leave requests, and compliance.
- Oversaw employee orientation and professional development.
- Conducted training, briefings, and mentorship.
- Developed expertise in investigations, recordkeeping, and compliance monitoring.
- Coordinated logistics and transportation operations.
- Awarded for leadership, integrity, and dedication.
Education
Associate of Arts Degree -
Central Texas College
Killeen, TX01.2016
High School Diploma -
Cardinal Gibbons High School
Fort Lauderdale, FL06-2012
Skills
- Written Communication
- Verbal Communication
- Case Management
- Employee training
- Compliance monitoring
- Workforce scheduling
- Operations management
- Prioritization
- Task delegation
- Team collaboration
- Problem solving
- Excellent communication
- Team Leadership
- Staff Development
- Event Coordination
- Calendar Coordination
- Confidential Records Management
Accomplishments
- Army Commendation Medal (2 awards) – Recognized for exceptional leadership and operational excellence.
- Army Achievement Medal (6 awards) – Awarded for superior performance and dedication in multiple assignments.
- Army Good Conduct Medal (2015) – Honored for consistent professionalism and integrity.
- National Defense Service Medal – Recognition of honorable service during designated periods of national emergency.
- Global War on Terrorism Expeditionary Medal – For service in designated combat operations.
- Korea Defense Service Medal – Recognition of service supporting U.S. forces in Korea.
- Professional Leadership Development Ribbon – Awarded for successful completion of advanced leadership training.
- Non-Commissioned Officer Professional Development Ribbon (BNCOC, 2017) – Demonstrated commitment to professional growth and leadership development.
- Basic Non-Commissioned Officer Course (BNCOC) – Formal recognition of leadership and management training.
References
References available upon request.
Timeline
Sales & Services/Distribution Associate
United States Post Office
01.2022 - Current
Human Resources / Transportation
United States Army
01.2015 - 03.2021
Associate of Arts Degree -
Central Texas College
High School Diploma -
Cardinal Gibbons High School
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