Shai Klein
Tallahassee,FL
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Hardworking, offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
19
19
years of professional experience
Work History
Worked at a Service Dog Training Center
The Service Dog Training Center
01.2022 - 06.2023
Volunteered at a Shelter
New Beginnings, Rehabi
07.2022 - 02.2023
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Character Design Artist
Aywas.com
01.2019 - 05.2021
- Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
- Contributed to creative process through original ideas and inspiration.
- Implemented artistic vision to give art purpose and meaning.
- Made use of materials, such as ink, watercolors, charcoal, oil, computer software, paints, and pencils to complete unique piece for customers.
- Created concept designs and sketches to develop images and scenes.
- Drew illustrations and concepts for visualization, presentation and development purposes.
- Participated in creative brainstorming sessions to develop new ideas or improve existing ones.
- Displayed portfolio to show off best work to potential clients and promote skills and value.
- Created custom drawings and paintings using fine oils, acrylics, and charcoal on high quality canvas.
- Maintained and shared portfolios of artistic work to demonstrate styles, interests, and abilities with potential customers.
- Exercised and demonstrated use and mastery of elements of design to meet goals.
- Met aesthetic and technical criteria to complement design usability and enhance functionality with attractive layouts.
- Managed technological considerations to transform and manipulate artwork.
- Identified design requirements for each project.
- Applied skill in color theory and composition to bring client visions to fruition.
- Created sketches and technical drawings to present design concepts to clients.
- Analyzed feedback from customers and staff to refine design concepts.
- Collaborated with senior management to develop, review and finalize design concepts.
- Obtained approval of concepts by submitting rough drafts to management or to client.
- Used Adobe Creative Suite to edit images for use in marketing materials and website content.
- Provided guidance and advice to junior design team members on design-related matters.
Librarian
Benjamin Children's Library
01.2020 - 03.2021
- Assisted students in locating and using library resources and assisted teachers with materials needed to enrich classroom instruction.
- Located requested books on shelves and in library database and fetched items for patrons.
- Created programs and activities to promote library usage and literacy.
- Researched, planned, and set up attractive and informative library exhibits.
Freelance Artist
Self Employed
08.2004 - 11.2020
- Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
- Contributed to creative process through original ideas and inspiration.
- Handled all client communications to build professional and long-lasting business relationships and bring in continuous work.
- Maintained and shared portfolios of artistic work to demonstrate styles, interests, and abilities with potential customers.
- Researched drawings of characters and environmental elements for inspiration.
- Resolved client concerns quickly and professionally to maintain respectful and productive project environment.
- Made use of materials, such as ink, watercolors, charcoal, oil, computer software, paints, and pencils to complete unique piece for customers.
- Determined accurate price quotes to bring in steady business and maximize revenues.
- Created, developed and implemented organizational systems for digital art files.
- Drew illustrations and concepts for visualization, presentation and development purposes.
- Created concept designs and sketches to develop images and scenes.
- Implemented artistic vision to give art purpose and meaning.
- Displayed portfolio to show off best work to potential clients and promote skills and value.
- Participated in creative brainstorming sessions to develop new ideas or improve existing ones.
- Managed technological considerations to transform and manipulate artwork.
- Met aesthetic and technical criteria to complement design usability and enhance functionality with attractive layouts.
- Exercised and demonstrated use and mastery of elements of design to meet goals.
- Developed art and design concepts.
- Created commissioned artwork for organizations and private clients.
- Worked with clients to understand desired outcomes and requirements.
- Experimented with variety of styles and techniques to produce unique works of art.
- Managed creative process from concept to completion for various art projects.
- Produced sketches and drafts to refine artwork before completion.
- Designed and executed original artwork for various private and corporate clients.
- Collaborated with other artists on various art projects and installations.
- Helped artwork meet standards of quality and accuracy.
- Utilized digital techniques to create and enhance artwork.
Online Customer Support
Guesty
06.2017 - 07.2018
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Delivered prompt service to prioritize customer needs.
- Responded proactively and positively to rapid change.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Educated customers about billing, payment processing and support policies and procedures.
- Promptly responded to inquiries and requests from prospective customers.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Promoted available products and services to customers during service, account management, and order calls.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Followed-through on all critical inter-departmental escalations to increase customer retention rates.
Volunteer
Petting Zoo
03.2011 - 08.2012
- Maintained clean, neat, and operational facilities to serve program needs.
Volunteer
Monkey Park
09.2010 - 05.2011
- Maintained clean, neat, and operational facilities to serve program needs.
Graphic Designer
Jerusalem Fine Art Prints
06.2008 - 09.2010
- Developed creative design for print materials, brochures, banners, and signs.
- Developed creative design for print materials, banners and signs.
- Created digital image files for use in digital and traditional printing methods.
- Met with customers to present mockups and collect information for adjustments.
- Employed design fundamentals when selecting typography, composition, layout, and color in design work.
- Completed final touches for projects such as images sizes and font selection.
- Implemented design feedback from customers and internal stakeholders to improve project outcomes.
- Edited and enhanced existing artwork and graphics.
- Created artwork for product packaging and promotional materials.
- Utilized Adobe Photoshop to develop creative designs.
- Applied color theory and composition techniques to construct appealing designs.
- Implemented feedback and suggestions from clients to improve designs.
- Collaborated with other designers to create visually appealing graphics for range of print and digital media.
Volunteer
Cat Shelter
03.2007 - 09.2008
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Education
High School Diploma -
Democratic School of Modi'in
Modi'in, IsraelCertification - Dog Training
The Human And Dog Center
Holon, IsraelCertification of Completion - Psychology
Ashnav
Tel Aviv, Israel07.2023
Skills
- Recordkeeping
- Project Support
- Meeting Coordination
- Spreadsheet Tracking
- Tech-Savvy
- Client Relationships
- Hebrew Fluency
- Social Media Sites
- Complex Problem-Solving
- Problem-Solving
- Outstanding Communication Skills
- Fast Learner
- Interpersonal and Social Skills
- Creative and Resourceful
- Attention to Detail
- Computer Skills
Languages
Hebrew
Native or Bilingual
English
Native or Bilingual
Timeline
Volunteered at a Shelter
New Beginnings, Rehabi
07.2022 - 02.2023
Worked at a Service Dog Training Center
The Service Dog Training Center
01.2022 - 06.2023
Librarian
Benjamin Children's Library
01.2020 - 03.2021
Character Design Artist
Aywas.com
01.2019 - 05.2021
Online Customer Support
Guesty
06.2017 - 07.2018
Volunteer
Petting Zoo
03.2011 - 08.2012
Volunteer
Monkey Park
09.2010 - 05.2011
Graphic Designer
Jerusalem Fine Art Prints
06.2008 - 09.2010
Volunteer
Cat Shelter
03.2007 - 09.2008
Freelance Artist
Self Employed
08.2004 - 11.2020
High School Diploma -
Democratic School of Modi'in
Certification - Dog Training
The Human And Dog Center
Certification of Completion - Psychology
Ashnav
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